Thortful Reviews

Name: Thortful
Rating: 4.18

4.2 Rating 282 Reviews

79 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Thortful made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good cards, rubbish website”

Helpful Report

Posted 4 years ago

“I was really pleased with the cards I ordered from thoughtful. I took advantage of the discount by ordering several cards as I was able to stagger the delivery dates and add other addresses. I had been let down by other card companies so I was impressed with their punctual delivery times. I would definitely recommend them.”

Helpful Report

Posted 4 years ago

“Wonderful company to deal with. The cards are brilliant quality and good value for money but best bit is that they are hilar! Customer service is second to none as well, which is a breath of fresh air these days x”

Thortful 5 star review on 10th July 2020

Helpful Report

Posted 4 years ago

“Beautiful cards, delivered very quickly x”

Helpful Report

Posted 4 years ago

“Really like these cards. Modern, fresh, clever and very funny which really appeals to me. Definitely my new go to site for a card.”

Helpful Report

Posted 4 years ago

“I ordered my father a Father’s Day card two weeks before Father’s Day with reassurance that it would be delivered before Father’s Day. It wasn’t. I emailed and was told it was down to Royal Mail and there was likely a delay and I was given a refund. The card still has not arrived and today is 30.06.2020. I have never not given my dad a card so was disappointed. The refund meant nothing, a card delivered albeit late would have been better than nothing at all. Disappointed and reluctant to use thortful again. Not very thortful with their approach to customers.”

Helpful Report

Posted 4 years ago

“Great card, speedy service, and excellent communication. I found Thortful by searching 'Die Hard/Top Gun Father's Day Cards' but actually bought a 'Top of the Pops' design as my dad was on Top of the Pops once in the 1960s and we both appreciate a good pun. The card was well made and made my dad smile when I couldn't be there on Father's Day - exactly what I wanted. I also love that the company takes the time to thank customers and reply to emails, I'll definitely be purchasing from Thortful again in the future.”

Helpful Report

Posted 4 years ago

“GREAT SERVICE AND FANTASTIC QUALITY!”

Helpful Report

Posted 4 years ago

“I love Thortful, they really live up to their name and have a fantastic range of cards for every person. I especially love the rude ones for friends and family x Exceptional speedy service which goes above and beyond. I recently placed an order and I had made a mistake with the age. I ordered again and asked if they could cancel the wrong order, not only was it cancelled I was also refunded which I thought was a lovely gesture for something that was ultimately my mistake. I will use this company for all my future orders as they are all about customer service and extremely ‘thortful’ Highly recommended”

Helpful Report

Posted 4 years ago

“Such friendly staff, and fast replies!! Cards where such a good quality loved them💛”

Thortful 5 star review on 24th June 2020

Helpful Report

Posted 4 years ago

“You won’t be disappointed if you order with Thortful. The cards are excellent quality, very fast delivery and bring something a little different. My husband was super impressed with his card, I will be back :)”

Helpful Report

Posted 4 years ago

“Same issue undelivered Father’s Day card - order page even thanked for early ordering”

Helpful Report

Posted 4 years ago

“Would definitely recommend, I initially went to order a card for Father’s Day and then when I was near checking out a deal popped up where I could add a birthday card for a reduced price which was convenient considering it was my mums birthday the day after Father’s Day. My cards arrived a day late, however this wasn’t an issue as I know how deliveries seem to be delayed due to the covid outbreak, and am just thankful that it managed to arrive so quickly regardless. I also recieved an email from a co-founder, Andy, who was really lovely and actually sent me a link to this page when I asked if I could leave a review. It’s definitely worth buying from here - especially since it’s a small business! couldn’t ask for much better, thank you!”

Helpful Report

Posted 4 years ago

“Worse experience Iv ever had ordering online I paid for a Father’s Day card that was supposed to arrive 3 days before Father’s Day (just to be safe) not only has it not been delivered Iv just checked it’s not even been printed. No e-mail telling me if any problems and no refund. What a joke”

Thortful 1 star review on 21st June 2020

Helpful Report

Posted 4 years ago

“Ordered a card on the 5th June for fathers day ! Day before fathers day and card hasn’t been printed or delivered fuming”

Thortful 1 star review on 20th June 2020

Helpful Report

Posted 4 years ago

“I ordered four cards for Father’s day (one for each of my children) on Tuesday. It was apparently dispatched on the same day. The cards haven’t arrived which means that I have to go and buy more cards in the shop. I would not recommend the company, receiving the cards after the event is useless.”

Helpful Report

Posted 4 years ago

“I just want to say a massive thank you to thortful! I have used your company for a couple of years now and you have never let me down - your cards are brilliant and are fantastic quality. I recommend you to all of my friends and they’ve started to use thortful too now.”

Helpful Report

Posted 5 years ago

“Excellent company. Cards great quality, good size. Arrived really quickly too. Excellent service. Will definitely use again.”

Helpful Report

Posted 5 years ago

“Omg ❤️ this indie card business. Hands down the funniest, most clever cards around. They have had my friends and I in stitches with their hilarious rude cards for lockdown / quarantine! Their customer service deserves a mention too. Lovely emails, opt outs for mothers day / fathers day (sensitive, kind, thank you! ) and discounts if you refer a friend. Plus, if you buy four cards its only £10. I honestly don't bother going anywhere else.”

Helpful Report

Posted 5 years ago

“Fantastic service. Super fast delivery even in these difficult circumstances. Cards are brilliant. Plenty of choice and really diverse. Something for any occasion. X”

Helpful Report

Posted 5 years ago

Thortful is rated 4.2 based on 282 reviews