“Returns policy is ridiculous! I find it shocking there is no returns label supplied and you have to incur further costs to return items, for such a large company this does not seem right and appears you get penalised if you decide to return any items”
Hi Nurul Islam
Thank you for the order, we don’t state on our website we offer free returns it clearly states it’s the customers responsibility to return orders. As a small family business in very tough trading conditions and we can’t afford to offer free return when we already offer free delivery on low value items. There is actually trend away from free returns from online retailers now due to the enormous cost of returns and environment reasons. I do know some of the very large companies that still offer a free returns label now put restrictions on customers accounts if return rate is above 10%.
Have a nice day
TiesRus
“Very pleased with the ties I received, to be honest the photos don't do them justice, excellent quality and look brilliant, would 100% reccomend Ties R Us ⭐️⭐️⭐️⭐️⭐️”
“It was hard work finding somewhere we could get matching ties and bow ties. Found Ties R Us and they were perfect. Very high quality, hand made and faultless. Fast delivery too!”
“Excellent service and fantastic customer support! Emailed to ask about colour choice sent a picture and was given an option. Colour was a near perfect match! Closest I've found anywhere. Thank you very much”
