“Customer service is amazing!!! I have ordered several times and my product arrived neatly packed and on time. If they are out if stock on an item, they will notify you when it arrives, if requested.”
“Excellent selection and ease of ordering…I love the food pairing recommendations and sake descriptions that are so helpful when choosing new sakes to try!
Customer service is also excellent - I received a damaged shipment and a replacement was sent out promptly!”
“Tippsy Sake is literally the perfect gift. My boyfriend was so surprised and happy and each sake was delicious. You can’t beat the quality or the cost!”
“Amazing sake…Very responsive and amazing customer service!
We had a package that was damaged in transit… this was reported and the customer service team responded quickly resending the sake. The team is extremely professional… and the sake and whole experience amazing. Highly recommend!”
“I'm really happy that there is a website where I can order sake that is not sold in stores here. This will allow me to try a lot more variety's of sake”
“The Nihonshu is a great package and worth enjoying! Keep it coming!! One thing that you might consider for rural shipping to those in WA State, is that the Tippsy distribution/shipper is near Seattle. I live about 2 hrs away on the Olympic Peninsula and had no idea the shipment was coming until it was attempted to deliver and I wasn't home. There needs to be a notice sent to me w/options BEFORE the driver makes the trek - or switch to UPS/FEDEX who have drop points in our area. thanks, james kelly”
“I would love to review the sake I ordered on October 22 but I haven’t received it yet. Today is November 10th. Your customer service tells me it is in transit.”
“I loved the whole experience from the anticipation of waiting to get it to having that first sip, I'm so grateful for this company and the quality product you've sold. あのひと!”