“Fantastic collection of sakes to warm up and drink during winter. Packaging was great and kept the bottles in pristine condition. I will be buying again.”
“Tippsy Sake has been a revelation for me. I've learned about so many different variations of sake and have found some excellent regulars for my rotation. Since it is so hard to find sake in the Philadelphia area, they have become my primary resource.”
“There was a good selection but as always, most of it, the stiles I like, we’re financially out of reach. As good Sami has always been for me.
The bottle was a Christmas present for a friend out of state. The way he described it, it was what I imagined it would be. We were very pleased.”
“I first fell in love with sake years ago thanks to the many wonderful izakayas of NYC. I now live in LA and while I've grown quite spoiled with the produce available in SoCal, I've always had a tough time finding much variety in sake bottles even when shopping at well-stocked Japanese grocery stores. Tippsy has filled this void better than I could have hoped for. The selection is unmatched and the pricing is great.”
“Haven't tried the sake yet. Where to begin?
I wasn't informed before making my purchase that I would need to be home for signing/accepting the package. I also wasn't informed of the tracking of the shipment so I didn't know when to intercept it. The shipping courier tried FOUR times to deliver. TWO of which I wasn't even contacted since they were not provided with my phone number. Nor was I asked by Tippsy to provide a door code (major shipping couriers have access and I don't need to provide one)
*Doorbell rings in the middle of me calling the shipping courier to inquire about the eta of today's shipping, my third call mind you, as I simultaneously typing out this sad review.
Jump to receiving the sake NOT cold so I'm strongly considering returning it as I do not want to get sick... not knowing how long/many days it's been going from vehicle to a temperature-controlled room. Needless to say, I'm very dissapointed and will not be signing on for a subscription.
Some of this could so easily be avoided, by providing an ample amount of clear communication and instruction for the customer and the courier.”
Thank you so much for your review. We are sincerely sorry for the inconvenience this has caused with your order.
Our Customer Support team will take care of this case.
“Tippsy's customer service is outstanding! I emailed asking if I could receive a different box (other than the welcome box) for my order and received a response within minutes. My requested box was shipped and delivered quickly. Tippsy is a great way to try sakes I don't usually see in my local stores.”
“It's been YEARS since I've been able to find my favorite sakes online. The Tippsy selection is excellent and the customer service is exceptional. Thank you Tippsy!!”
“It is next to impossible to find sake anywhere near where I live now. Just the fact that Tippsy exists is enough of a reason for five stars. It certainly doesn't hurt that they carry many of the same bottles I used to get at the Asian markets in Monterey!”
We are sincerely sorry for the inconvenience this has caused with the Christmas gift. Our Customer Support team will investigate and reach out to you to take care of this case.
