Palate Project Reviews

Name: Palate Project
Rating: 4.76

4.8 Rating 2,735 Reviews

95 %

of reviewers recommend Palate Project

4.8

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Write Your review

Tell us how Palate Project made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Palate Project 5 star review on 12th March 2026

Anonymous

Palate Project 5 star review on 17th February 2026

David

Palate Project 5 star review on 28th October 2025

"Aleksandar"

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We live the selection, pricing, and shipping. Well done!”

Helpful Report

Posted 4 years ago

“Huge selection. Great information. Products arrive well packed and secure. My only wish is that Shipments were a little quicker.”

Helpful Report

Posted 4 years ago

“Receive the order in less than a week”

Helpful Report

Posted 4 years ago

“My husband and I have been to purchase our favorite sake brands and have discovered some new favorites, thanks to Tippsy. My husband especially likes the Sake Box, where 6 10 oz. bottles arrive every 3 months - a fun way to explore sakes we may not have tried, otherwise.”

Helpful Report

Posted 4 years ago

“Great selection and customer service once you actually get someone to respond to queries. Incredibly slow shipping but will order again because I love the story of how the company started.”

Helpful Report

Posted 4 years ago

“Overall very cute but the bottle of Kuroushi Junmai arrived with the bottom of the bottle broken off.”

Palate Project 3 star review on 25th December 2021

Helpful Report

Posted 4 years ago

“The bottle came in very very good condition, and the only issue I had was with my states delivery service.”

Helpful Report

Posted 4 years ago

“Love the selection. Good prices. Occasionally out of my favorites though.”

Helpful Report

Posted 4 years ago

“I ordered Nothing got shipped in a week Then I contacted you You stated you will get tracking number Then no response Then stated you are out and it was actually never shipped So now I have no Christmas present in time for my husband Extremely unprofessional Last year, a similar situation”

Helpful Report

Posted 4 years ago

We are sincerely sorry for the inconvenience this has caused with the holiday gift. Due to the overwhelming holiday orders, there were miscommunication and complications with your order. Since we are a start-up, we are working with limited resources—we sincerely take your feedback and improve our service. It looks like our customer support team has assisted you with this case, but feel free to reach out to us if you have any further questions. We hope you will continue to enjoy our sake.

Posted 4 years ago

“Can’t say enough good things about their customer service. They handled an issue with speed, efficiency and most of all respectfully.”

Helpful Report

Posted 4 years ago

“The informational cards give a story to each bottle and made drinking the sake more of an art than just drinking. Really enjoy each shipment.”

Palate Project 5 star review on 22nd December 2021

Helpful Report

Posted 4 years ago

“Awesome variety and quality! Quick shipping”

Helpful Report

Posted 4 years ago

“I have been to Japan several times and have my favorite sake selections, but the Tiposy sake box is great for expanding my repertoire and the descriptions provided are very helpful — i am always like a kid waiting for a surprise goody box! Keep it up”

Helpful Report

Posted 4 years ago

“Great products. Hoping for shipping to Hawaii. I have it shipped to my second home in Las Vegas”

Helpful Report

Posted 4 years ago

“My experience with Tippsy has been excellent. They are professional and competent. I enjoy their tastings and their short lectures.”

Helpful Report

Posted 4 years ago

“Good price for the quality and quantity.”

Helpful Report

Posted 4 years ago

“It was the first time I used your place to ship out the gift....so I will see how it goes... Since I live at NYC....but most of my relatives are all in Calif....I thought your place may be the best to use to ship out the gifts... Hope you can give us more promotional items...or points...like other companies... Thank you.”

Helpful Report

Posted 4 years ago

“interesting selection”

Helpful Report

Posted 4 years ago

“wide variety of sake; informative information; professional staff; fast, efficient shipping.”

Helpful Report

Posted 4 years ago

“Great Sake with excellent taste flavor, I love it and happy to share it with my friends.”

Helpful Report

Posted 4 years ago

Palate Project is rated 4.8 based on 2,735 reviews