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Palate Project Reviews

4.8 Rating 2,735 Reviews
95 %
of reviewers recommend Palate Project
4.8
Based on 2,735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email

Write Your review

My friend received an OPENED mystery sake box a few days after the delivery date. This is not the birthday gift I planned. We contacted customer support. We were told that "sorry" "I hope we will serve you much better next time". I am sure there won't be any next time.
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Posted 4 years ago
We are sincerely sorry for the inconvenience this has caused with the birthday gift. Our Customer Support team will reach out to you to take care of this case.
Posted 4 years ago
I love Tippsy so much! It has become my go to online sake shop. There is a great selection, a wide variety of price points, and the prices are also great. As an added bonus, they are always promoting a wide range of sakes with various discounts. The sake boxes are great if you're looking to dip your toes into the sake world.
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Posted 4 years ago
I used to enjoy only a glass of wine after a long day's work to relax and enjoy the evening. I now have a new favorite choice; sakè. I also very much enjoy getting to read about the histories of the various types I receive.
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Posted 4 years ago
A unique service that provides exactly what I need.
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Posted 4 years ago
Excellent customer service and quick response to questions. Very helpful with all questions!
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Posted 4 years ago
First time ordering and they did a great job helping me correct a mistake I made when I ordered. Looking forward to getting my bottles!
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Posted 4 years ago
Excellent selection of sake with great summaries of the taste profiles.
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Posted 4 years ago
Tippsy is an amazing company. They have a wide variety of sake available at reasonable prices. Their website is easy to navigate, and I like their reward system.
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Posted 4 years ago
As always, Tippsy delivers. The product descriptions are spot on and have greatly helped me narrow down my selections order by order. Shipping is prompt and always well pacakged. It's why I keep on ordering.
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Posted 4 years ago
Very nice company
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Posted 4 years ago
Absolutely THE BEST source of sake on the Web. Great selection, service, and the rewards program is lovely. Keep up the great work, folks. :)
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Posted 4 years ago
Great selection, perfectly described. Excellent opportunity to try new sakes that i would never get a chance to try without Tippsy.
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Posted 4 years ago
Impressed by their sake selection and prompt customer service replies. Love the info booklets that the subscription boxes come with
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Posted 4 years ago
Impressed by their sake selection and prompt customer service replies. Love the info booklets that the subscription boxes come with
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Posted 4 years ago
Amazing variety of Sake and great experience!
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Posted 4 years ago
I am a hard working African American Man who has done well for my family and my community I am respectfully intrested in Asian culture from Honor, to Anime, and everything in between. My son has picked up on this and he is doing the same so for Christmas I bought him a okan suru, a tokkuri and 2 o-choko as well as 2 different bottles of Umeshu, Tipsy I promise I will always purchase my Sake from you all only. All I ask is that you all treat me like I do you. I will take photos on Christmas day of my son's first experience with Tipsy Sake ty!
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Posted 4 years ago
I had accidentally put in the wrong shipping address, but their customer service team was very responsive, and changed it to the correct address.
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Posted 4 years ago
Very good
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Posted 4 years ago
Still haven’t received my order. It was out for delivery and now showing it’s back in California. In all of this, I never received any communication as to why or a new delivery date.
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Posted 4 years ago
Hi Alison, I am so sorry for the inconvenience this has caused... While rare, there are times that our orders are damaged in transit. Please rest assured we will be sending you a recovery package right away. Thank you for your patience and understanding,
Posted 4 years ago
Excellent service
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Posted 4 years ago
Palate Project is rated 4.8 based on 2,735 reviews