Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 27,339 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 27,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 6th October 2025

1250

Anonymous

Anonymous // 01/01/2019

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English

“Worked as advertised. Steel frame crate for shipping - greatly appreciated!”

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Posted 1 year ago

“The attachmants seem to be good, The how you order it and how you get it are a differant story. I have ordered 3 attachments . One delivered to the correct address the second one was delivered to my home and the 3rd is somewhere in the obis. The first order came with belts missing and paid for. They took care of the belts. The flail mower fits a three point hitch but does not fit the thier own three point quick hitch. It cost me 400 dollars to make the mower fit my quick hitch. No discount coming for that, that I know of”

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Posted 1 year ago

Hi. We’re sorry to hear about the issues with your orders and the delivery mix-up. We’re glad the missing belts were resolved, but we understand the frustration with the hitch compatibility. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“3 day delivery to my front door. Wow Fit and finish is good also. Looks as good as any I’ve looked at full retail. I couldn’t find a used one as cheap as price point as Titan”

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Posted 1 year ago

“Very good service was just what I ordered shipping was great fits perfectly will definitely use your services again will highly recommend your products”

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Posted 1 year ago

“Exactly what we expected another great quality attachment from Titan”

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Posted 1 year ago

“Great service. Thanks”

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Posted 1 year ago

“I purchased the 6 foot fork extensions for moving box tree stands much safer and work great !”

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Posted 1 year ago

“Fork frame was 2 months late and is the wrong colir”

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Posted 1 year ago

Hi! We sincerely apologize for your experience with us. I reviewed your account and found that the items you ordered were on backorder, which is why it was not shipped immediately. Due to the high demand for this product and current logistics issues in the country, our backorder dates may get pushed back. However, upon checking, it has been delivered. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Absolutely the worst experience I've had with a "farm friendly" business. I've ordered numerous items from Titan/Palletforks.com over the years and every instance has been good or great. This time however was horrible. Is it because they changed management, finalized a merger, etc, etc I don't know. What I do know us about this order. I ordered a 12" auger and a HD pallet forks with bale spear attachments (my last set didn't have these). The order process was ok, a bit more clunky since they changed their website. The real issue came in the shipping/delivery (or I should say "Non-delivery") of the item. I got a call a day or so after the order from SAIA (trucking co) stating they wouldn't cone to my farm because it was on a dirt road - huh, I guess they wanted their truck to stay clean, go figure. Seriously, they told me they couldn't deliver to my address or anywhere within 5 miles of my address - they wanted to deliver off the main highway. Their excuse, the truck wouldn't fit on the other paved and dirt roads. I told the dispatcher I have 53' trucks come here several times a month, chicken trucks, feed trucks also come by weekly. Dispatcher said she'd check with driver. Called back saying driver would have to back up to get to farm. I asked since he was obviously unable to back up just how he had hoped to use my loading dock. She didn't answer. I told SAIA to return the items that I wouldn't accept their terms. I called Titan (or maybe I first used their chat, I can't recall) and they said they would contact SAIA. I got a call back from someone that had such a thick Indian accent I had a difficult time understanding her, but what she kept saying (as far as I could understand) was that they wouldn't issue an RMA until after I received it. Then I would have to pay to return it and have a 20% restocking fee. Obviously, this was not what was going to happen. I asked to talk to a supervisor, but what I understood was there wasn't one available. I finished the conversation, calmed down and called again. This time I spoke with someone I could at least understand. I explained the situation, wanting to know what they were going to do - all I wanted was for Titan to use a different shipping company since SAIA, I guess, only drives on freeways. This person, too wouldn't budge and pretty much told me this transaction was going to cost me around $350 and I would have nothing to show for it. Now I was furious, I hung up, got in the truck and went to my bank. I ended up having to put a fraud claim on my debit card - which made me have to change card number, etc. The AMAZING part of all of this. Within 4 hours of me putting in a claim with my bank I received an email from Titan stating they had issued an RMA and would be getting the items returned so they could reimburse me. Again, I'm not sure what changed (except the name) at palletforks.com but whatever it is, the customer service now is just absolutely horrible! I do know that they won't be seeing me or around 300 other local farmers around here anymore. I do hope it was worth it for them!”

Helpful Report

Posted 1 year ago

Hi, we apologize for the inconvenience. I reviewed your account and found that the delivery address is difficult for the carrier to access, which is why they requested that you meet them. Since you were unable to do so, I’ve confirmed that our customer support team has already processed the return for a refund. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Great quality put it to work the day it came in Josh in sales was great to my order called back with ag exempt it was on the way the updated emails was a plus as well I look forward to future business”

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Posted 1 year ago

“Does the job. The metal should be sandbasted for the paint to stick on. It was faking off.”

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Posted 1 year ago

“Ordered one day it shipped the next day. Received in 4 days on standard free shipping.”

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Posted 1 year ago

“The manual is well below average when it comes to directions & details on diagrams. The crate the mower is shipped in is difficult to deal with since it is 8' long put lengthwise into a trailer. Flat bottomed crate adds more issues, since it needs to be lifted to get anything underneath. Should consider including some strap system installed so unit can be lifted out using centered weight. I had to rig up a system using my tractor forks and chains to lift this off truck without tipping it over.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“!!!!!!!!!!!!!!”

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Posted 1 year ago

“Have not used this yet. Delivery was quick and ordering process seamless.”

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Posted 1 year ago

“As advertised, Nicely packaged, FAST SHIPPING !!”

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Posted 1 year ago

“wrong part. won’t fit.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Needs to be packaged better. To heavy to be in such a thin cardboard.”

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Posted 1 year ago

“Very pleased with service and product. Fast shipping and great quality. Thank you...”

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Posted 1 year ago

“Return is difficult. I don’t recommend”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

Titan Attachments is rated 4.4 based on 27,339 reviews