Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“The stump puller is great. It does everything you & YouTube said it would. Too bad your delivery company saw fit to dump it, on its pallet, in the ditch line 10' off a road, 250 yds from the house it was supposed to be delivered to. If they couldn't get it off the truck, I could have used the forks I bought from Titan last year. All they had to do is drive up the nice wide driveway.”

Helpful Report

Posted 2 years ago

Hello! We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!

Posted 2 years ago

“I have found the product (Quick Hitch) to be of good quality. Being that I am a first-time tractor owner, I had some questions regarding the quick hitch because I couldn't get it work both of my Frontier implements (RB2072 and RC2048) without having to unbolt and re-bolt the top hook in different positions. Doing that hardly made switching implements quick. I sent an email to their support email address asking if I was doing things correctly, and thinking since they sell lots of these, they may have suggestions for me. I never heard back from them. After googling the topic extensively, this seems to be a common issue, and one common solution is to modify your implements to make them all work properly. I did find a replacement top hook that is an inch smaller than the one that came with the Titan. If the hole pattern on it matches the Titan hole pattern, I will purchase it for $40 off of Amazon as I think that will resolve my issue. My main issue was that the top hook is 5 1/4" tall, and the spacing on my rear blade implement is 5". This meant that I had to move my top bushing to a new location, higher than normal, which puts me out of sync with my other implement. I'm hoping the new hook will resolve my issue. Other than the "no response" from their support, the product seems good and well worth the price.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“I bought a core aerator unit on back order when it arrived the feet on the unit were damaged in shipping. The day of arrival took pictures and sent to support team. They have been good about trying to help but not able to send me two new feet. Today I was able to find a fabricator and will forward a price when I get it. Aerator works great but I have had to do alot of running around for something that is not my fault.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“We received the Attachment and it was an inch off from locking into our New Holland Tractor. We had to notch the steel to make it fit. Other than that the experience was 5 star!”

Helpful Report

Posted 2 years ago

Hello! We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!

Posted 2 years ago

“Box was damaged when it arrived. Top pin mount is so bent I couldn’t put a bushing in it. Paint was scratched and chipped all over the place.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Fast shipment and a well-built set of forks for use on my tractor. The only let-down was They are built in China, what's the deal here I thought ordering Titan was made in the USA.”

Helpful Report

Posted 2 years ago

Hello! Thank you for the feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“so far so good, I watched lots of videos on YouTube before buying the chipper and it's everything people say about it. make sure to have a handful of shear bolts on hand because you will need them. if you treat it right it will treat you right. very heavy duty. it doesn't like small twigs or leafs but if you feed other stuff along with it it will chip it up just fine. but before you buy this chipper or another brand make sure your tractor can handle it. my tractor is 35HP so it can handle it just fine”

Helpful Report

Posted 2 years ago

Hello! Thank you for the feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“I’m not sure how well it works because every time I go to use it, I get an email asking me to review the product”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback and we apologize for the inconvenience. I have forwarded your feedback to our marketing team to minimize the review notifications being sent to our customers. We're delighted you received your order. You may contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Bought the hay spear. Did not come with all the nuts needed to attach the cat 1 hook ups. The attachment does not lift the bale off the ground. I have a good two foot lift. Went out and bought a shorter upper link. It's a little better but not much.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“To much clearance for the locking pins . Got to weld Ina spacer to get the pins to lock in”

Helpful Report

Posted 2 years ago

Hello, we apologize for any inconvenience and thank you for your feedback. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Took quite some time to get part missing from original order, but part finally arrived. Will order again in the future.”

Helpful Report

Posted 2 years ago

Hello! Thank you for the feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“Box was open and large pin and 2 small nuts were missing, holes in both sides of box when found”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 60-90 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. You can email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“The two packages of 5 each of the 3.5" frails survived the delivery process, but two of the cast frails had deep gouges out on the cutting side as though they were used and just repainted. Half moon, dime size gouges where major grinding was necessary to correct them.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Everything looks good, except that when you put the forks on the mass, at the end of the forks, they don’t sit even.”

Helpful Report

Posted 2 years ago

Hello! Thank you for the feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“Not enough information on dimensions of attachments. Would say this is your #1 complaint, and returns. Your products are above average, but trying to get information on attachments, is well below average. As far as returns I find it more cost effective to have attachments modified locally then paying for restocking and shipping fees.”

Helpful Report

Posted 2 years ago

Hello, we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider your suggestion. You may also reach out to our product team if you need any product information. You may call 888-410-1503 and press option 5 for Product Support. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Started out a little iffy but it finally got here and works as expected,”

Helpful Report

Posted 2 years ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“Ordered a replacement Cylinder for a Grapple that I had purchased several years ago. Received an email the following day stating my package was labeled and awaiting pick up. After a week of no tracking updates I contacted customer service and they had no idea the status of my package. Was told they would locate and get back with me within 24 hrs. After 24 hrs I called back again and still no updates, was told it would be 24-48 hrs for an update, but if not shipped within 2 days they would cancel order. It finally did ship in 2 days and I received a few days after it finally shipped. Happy with the product but a lot of confusion in the shipping process.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“Your disc worked beautifully... Up until it threw a disc. The outside rear disc loosed up and eventually came off. In the process, the wobbly disc messed up the threads on the spindle. The front row has jamb nuts to prevent this, but not the rear set. Disappointed. I have a die ordered to chase the threads and purchased nylon locking nuts for all locations to prevent.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“The landscape grader arrived in good shape and works fine. However, it was sent on a single small pallet with a metal cage-like frame. The little pallet made it impossible to offload from the 18 wheeler with their pallet mover. We had to drag it toward the back of the trailer using a chain and a tractor so it could be lowered with the trailer's hydraulic gate. A simple fix would have been a larger pallet to begin with.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-800-605-8241 and press option 5 for Product Support; or, email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Got to my home 3 days later than initially promised!”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews