“Our level grader attachment came as promised and in a timely fashion. We have enjoyed using it and how well it works.
People have commented on how well it’s made and how great the price was for such a well made heavy piece of equipment.
Very satisfied!”
“I've never had a good experience with SAIA Freight. Was called the day before and told them a 53' truck would not be able to turn into my driveway. She said she'd send a box truck. What shows up... A 53' truck. I had to scramble to get my tractor with forks while he blocked high speed traffic. No cones or an assistant. I removed the attachment with no problems. The driver was very nice and smart.”
“Product was fine but had bad experience with Fed X. Left frame next to road, 1100 feet from house. Did notify me of its location. Want use Fed X again UPS is better.”
Hello! We sincerely apologize for your experience with us. While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway and ground orders are instructed to be delivered at your door. If FedEx fails to do this, I highly suggest you contact FedEx's customer service to file a complaint. Please reach us at info@titanbrands.com if you require further assistance.
“I ordered Titan pallet forks due to decent product reviews and a price that was what I considered reasonable in comparison to other options. The shipping was pretty fast although one fork came a couple of days later than the other two parts. The tracking info was kind of messed up so the poor Fed Ex guy got no help from me to unload 90lb parts due to delivery when I was not expecting it to be. They do seem to be made well. The welds are not perfect but acceptable for the price. One problem is they do not easily install on my quick tach loader. It fits, but I have to mess with it to get it to the right position to get the pins in the holes and clipped in. So far, for the price and how often I will use them they are acceptable.”
Hello! We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!
“I have purchased a lot of Titan Attachments & have been very pleased up until now. The first time I used my new forks they broke. I was moving a tractor bucket & when I sat it on the ground I had to tilt forward to slide out from under it. Both forks fell off the piece that they slid on. Upon further inspection the rail they slid on on the bottom side das bent allowing them to fall right off. I can send pictures if needed. It was the first time I used them. Seems like the steel on the slide bar is way too soft for this application.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Flawless transaction, and extremely helpful information! Shipped out ametiatly, and received extremely fast! Very well built, and great quality! Great price!! Thanks”
“The chopper was just what I had hoped for. Well packaged and not a scratch on it. I have used it for about three hours so far. It’s exactly what I was looking for in a chopper to take care of about four acres of open field and some paths through the woods.”
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