Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,832 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

Write Your review

Tell us how Titan Attachments made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The ordering process and the product are good. There was an issue with FedEx shipping where the lost part of the shipment and it ended up being delayed by about a week. Other than that everything else was fine.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. Please feel free to reach out to us at info@titanbrands.com with any further comments, concerns, or suggestions you wish to share. We hope to be able to serve you again!

Posted 2 years ago

“PRODUCT WAS GREAT, CUSTOMER SERVICE WAS GREAT, THE SHIPPING SUCKED! IT WASNT TITANS FAULT, IT WAS FEDEX.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We apologize for any issues that came up after the order shipped. We will continue to work with our carriers to improve shipping. Please feel free to reach out to us at info@titanbrands.com with any further comments, concerns, or suggestions you wish to share.

Posted 2 years ago

“easy ordering and quick shipping. I had to do some grinding to make everything fit. One nub for the JD attachment on the frame was a little off and had to be ground down to fit. One of the forks had excessive weld in the bottom "v" and had to be ground out to fit.”

Helpful Report

Posted 2 years ago

“Haven’t been able to use pallet forks yet as the front snow blower is needed for a few more months. Read reviews of adjustments needed to work properly so I’m weary of first opportunity to use them. Shipping was fast. Delivered by UPS, the driver wondered why these were not shipped by a freight carrier. I wonder if they would have been handled better and not arrived with scraped paint and the corner slightly damaged from an obvious drop.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! I see that you have had contact with one of our Products Specialists who helped you with a resolution. If you encounter further issues, please feel free to reach back out to us at info@titanbrands.com and we will be more than happy to assist you.

Posted 2 years ago

“Ordering and delivery were fast and easy. Assembling the product is difficult. Instructions are not very detailed and I have two pieces that were not even mentioned in the directions. Very disappointed in the customer service. I sent an email with the pictures of the two parts and as of today have not gotten any help. It has been 5 days.”

Helpful Report

Posted 2 years ago

“Could of sent my order with all the parts the first time”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We strive to always ship complete items. I'm sorry we missed the mark this time. I see that you have had contact with one of our Products Specialists who helped you with a resolution. If you encounter further issues, please feel free to reach back out to us at info@titanbrands.com and we will be more than happy to assist you.

Posted 2 years ago

“It arrived on time, packaging intact without visible disruption. The tab for the top link was bent inward and needed to be heated and pounded into an acceptable opening to accept the top link. The channels for the door were bent and the door closure was a little more than half. This required me to bend them back so the door would close. The "Power Coating" was coming off in many places and rust being to form. I took the ballest box to a local company to have it sand blasted and power coated. My concern that the packaging was not damaged, and shipped by manufacture as is. No quality control I would assume. Based on many reviews my experience is not so unusual. I have seen other balast boxes for less money and appear to be equilvent quality for $100 less. I had purchased a previous product from Titan which was excellent quality and figured this would be the same.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We have reached out to you via email on the 23rd.of February but we've yet to receive a response. Please do not hesitate to reach out to us via info@titanbrands.com, for any issues you may still have. We hope to be able to serve you again!

Posted 2 years ago

“The attachment is great. However, FedEx as a shipper was horrible. It took a week and a half to finally get the frame delivered and the box looked like it had been around the world a couple of times.”

Helpful Report

Posted 2 years ago

Hello! We apologize for any carrier delays that came up after the order shipped. Please feel free to reach out to us at info@titanbrands.com with any further comments, concerns, or suggestions you wish to share. We hope to be able to serve you again!

Posted 2 years ago

“The items arrived 5 days apart. Unfortunately I had surgery before all parts arrived so I haven’t had the opportunity to assemble complete. I did try the JD bracket and it didn’t fit. The right pin is off location 3/16”. I will try again in the next few weeks and contact you if I need to return the bracket.”

Helpful Report

Posted 2 years ago

Hello. Thank you for your feedback, and we do apologize for the inconvenience. I wasn't able to locate any emails or phone calls from you; if you have an outstanding issue, please reach out to us at info@titanbrands.com, and we will be more than happy to assist you.

Posted 2 years ago

“The plastic hand screw for the table won't grip the table to position where I want just left it down but it still rotates when moving it sent the screw too big to grip the middle pole to align the position you prefer...”

Helpful Report

Posted 2 years ago

Hello. Thank you for your feedback! To best serve you, please follow this link below to our online warranty claim form: https://www.palletforks.com/warranty/. Our Product Support Team works Monday – Friday, please keep that in mind if submitting a claim during off hours. Warranty claims may take up to 48 hours to review, but are often handled more quickly.

Posted 2 years ago

“My experience with Titan was excellent up until shipping. Having been in transportation for over 20 years, I understand weather delays, but my package sat in a trailer for 2 days before FedEx picked it up, it then sat at the Memphis cross-dock for another 4 days before it started moving again. I had called customer service throughout and they were not willing to hold FedEx to account. This was disappointing, to say the least as there was no reason for such a long delay. I also contacted FedEx CS and they put me in contact with the delivering terminal in Akron, OH. On the day of delivery, they received it at 12:30 am on a Friday. They weren't going to deliver it until Monday though as the trucks were mostly loaded for the day by the time someone came into the office to answer the phone. I did call them right at 8 am and after leaning on them for 45 min. and threatening to back charge them, they finally did put it on a truck and delivered it Friday late morning. As Titan was paying for shipping, they were technically FedEx's customer and should have taken the lead in putting pressure on the carrier.”

Helpful Report

Posted 2 years ago

Hello! We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control and our carriers do their best at updating the tracking information to reflect the current status. Please feel free to reach out to us at info@titanbrands.com with any further comments, concerns, or suggestions you wish to share.

Posted 2 years ago

“Packaging was almost non-existent. No instructions.”

Helpful Report

Posted 2 years ago

Hello! We sincerely apologize that this was your experience with your recent order. I checked your account and found that you have spoken with one of our representatives, who assisted you regarding your concern. If there will be any issues in the future, please reach us at info@titanbrands.com so we can help you further.

Posted 2 years ago

“I gave it a 3 out of 5 versus a 4/5 out of 5 only because I had to grind down one of the Quick Connectors/bolt a good deal to allow it go into the JD quick connect...it was slightly off. I did eventually grind it down to fit but it did annoy me at first. After it was on the 1025r, it works perfectly.”

Helpful Report

Posted 2 years ago

Hello. Thank you for your feedback. If you have an outstanding issue, please reach out to us at info@titanbrands.com and reference PBR Jbille, and we will be more than happy to assist you. We hope to be able to serve you again!

Posted 2 years ago

“Damaged implement during shipping. called took awhile to hear back. Told me they would credit my credit card $150. I agreed. I need to see if it in fact has happened”

Helpful Report

Posted 2 years ago

Hello. Thank you for your feedback. I sent an email with your refund information. We hope to be able to serve you again!

Posted 2 years ago

“Thumb seems to be built well. I did have to modify it to fit on the stick of my Deere 35G. Came with no instructions which was a bit disappointing. But, anyone with half a brain can figure it out. The paint/powder coat is super cheap. Was flaking off in the original packaging. But, for as cheap as it is; what can you expect. Pretty stupid design that it doesn’t lock open. If I am digging I have to completely remove the thumb. That’s the only part that I am not happy with. I have owned multiple excavators and all had manual thumbs. Have never had one that wouldn’t lock in the open position. Overall, it’s a great part for how cheap it is.”

Helpful Report

Posted 2 years ago

Hello, Evan! Thank you for the honest feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery. We will also use this feedback to help us improve the quality of our service and items. We hope to be able to serve you again!

Posted 2 years ago

“Order came incomplete. I am awaiting the missing items.”

Helpful Report

Posted 2 years ago

Hello Mark. Thank you for your review and feedback. We are sorry you received an incomplete item. Your parts replacement order is ready for pick up and should be delivered next week. If you have an outstanding issue, please reach out to us at info@titanbrands.com and reference PBR Jbille, and we will be more than happy to assist you.

Posted 2 years ago

“The assembly instructions are terrible and there is no conversion chart for spreader setting.”

Helpful Report

Posted 2 years ago

Hello Paul. Thank you for your feedback. We are sorry for any inconvenience this may have caused you. I checked and see that the manual was sent to you on 2/9. Let us know if you need assistance with assembly at info@titanbrands.com. I did send the manual PDF again and conversion chart for you via email.

Posted 2 years ago

“I need to talk to someone about it. I have put it together and put water in it, and it has a leak in the tank part.”

Helpful Report

Posted 2 years ago

Hello! Thanks for sharing your feedback. We have reached out to you via email on the 21st of February but we've yet to receive a response. Please do not hesitate to reach out to us via info@titanbrands.com, for any issues you may still have.  

Posted 2 years ago

“No assembly instructions, not even a good picture”

Helpful Report

Posted 2 years ago

Hello Michael! Thank you for your feedback. Here at Titan, we pride ourselves on positive customer experiences. I sent you the manual link via email. We hope to be able to serve you again!

Posted 2 years ago

“SAIA delivered the boxed .5 ton Gantry Crane without any issues. SAIA did a nice job coordinating the drop off and getting the box into the garage. I built and erected the crane solo in under two (2) hours. Since erecting it, I fashioned a system to attach an electric hoist (you can't use Titan's trolly). So far, I've lifted a VW Beetle 1600 cc engine (~300 lbs) and a 1968 VW Beetle body (~400 lbs). PROs: Perfect crane system for a weekend auto hobbyist Budget-friendly Easy to use Not hard to maneuver out of the way You'l find many uses for it CONs Instructions are worthless (a Youtube video would be perfect) It shakes when lifting, go slow My box was missing parts (four (4) screws) which I had to find and buy If you're not engineer minded, you'll need two (2) people to build If you have epoxy garage floors, be mindful of weight and those metal caster wheels”

Helpful Report

Posted 2 years ago

Hello. We are sorry for any inconvenience this may have caused you. I wasn't able to locate any emails or phone calls from you; if you have an outstanding issue, please reach out to us at and reference PBR Jbille and we will be more than happy to assist you.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,832 reviews