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Titan Fitness Reviews

4.5 Rating 27,876 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,876 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
1494
Anonymous
Anonymous  // 01/01/2019
The adjustable plyo box was easy to assemble and seem to very sturdy. However, it arrived damaged. There was damage to the shipping box, but the damage to the plyo box wasn't in the area of the shipping box that was damaged. It appeared that the plyo box legs were damaged prior to shipping as all the packing materials were intact. The damage does not appear to affect the integrity of the unit, so I'll spray paint the exposed metal to keep it from rusting.
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Posted 1 year ago
Ordering and price are great. Packaging was subpar.
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Posted 1 year ago
I purchased a small stud-mounted pull up bar (SKU: 400507). The hardware looks to be in good condition. I plan to mount it to my garage ceiling. However, I was very disappointed in the quality of the owner's manual. It provided no explanation or guidance on how to mount the bar to a ceiling, i.e., what size pilot hole to drill in the ceiling joists prior to screwing in the 8 lag bolts.
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Posted 1 year ago
No instructions with anything. Not something you can just wing, other than that great equipment
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Posted 1 year ago
Estimated ship times on back order items was quite inaccurate. I had to ask for updates versus Titan sending an update when the date changed.
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Posted 1 year ago
The bench itself is awesome. Easy to put together (with caveats below). Sturdy. Love the minimalist black without loud logos and such. Caveats: Packing. The box arrived torn with parts sticking out. With how boxes are moved and stacked, there could well have been damage. There wasn’t, but that’s just luck. Assembly instructions are good enough - assembly itself would have been easy except: On wheel was assembled. The other wasn’t. The bolt to assemble was loose in the box. There was no nut. The bolts to attach the rail to the legs were sent with the wrong size nuts. This necessitated a trip to the hardware store (thankfully just around the corner) and another $10 or so in parts. Neither the packaging nor assembly mistakes are issues I’d expect at this price point. And, once it’s unpacked, unless there’s a catastrophic issue, it’s just too much trouble to pack up and ship back. It’s a better than average bench for a home gym. If you’re willing to take a chance on the packaging and parts, go for it. My lower rating reflects on the vendors process, not the product.
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Posted 1 year ago
received everything in a timely manner but the barbell rack 6BARRACKv2 was missing a set of nuts and bolts
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Posted 1 year ago
A couple clips snapped and broke within the first few days.
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Posted 1 year ago
Each of my purchases with Titan has come back with a manufacturers defective item in it. Customer service has been good about getting everything right, however, it’s disappointing that I have to go through this process. I’m still waiting on replacement parts that I can use the floor GHD. I sent pictures and video in my original submission. I don’t believe the representative looked at them before asking me initial questions. I had to redirect him back to the submitted pictures and video before they sent out the replacement part. It was finally acknowledged that a replacement part needs to be sent out but it’s yet to go out.
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Posted 1 year ago
I was gifted a safety squat bar and a set of farmer carry bars. The SSB came great no issues. but the farmer carry bars rubber end caps had two that were already halfway coming off. Not the end of the world, a manufacturer or shipping issue though, but when you get something brand new it’s nice when it’s in pristine condition.
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Posted 1 year ago
Good customer service on order… check Shipping on time/faster then expected… check Solid unit for price… check Only draw back is that there were some visible scratches/marred coating upon opening of package which was disappointing. 3.5 stars
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Posted 1 year ago
2 of the 4 plastic covers on the handle were broken.
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Posted 1 year ago
no assembly instructions, in either order that I received
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Posted 1 year ago
FedEx tore this box all up. The item is a Christmas gift and it showed out for delivery three times and then delayed. I hope nothing is missing inside the box when opened.
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Posted 1 year ago
I like the kettlebells overall but there is a part that damages my hands where the paint ends that's really painful.
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Posted 1 year ago
The equipment, so far has been awesome! THE INSTRUCTIONS ARE HOT TRASH!!!
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Posted 1 year ago
Only the first email went to my email all others went to spam so I missed out on my tracking info until it was to late and both products were shipped separately unbeknownst to me as well. The green .25 fractional was the only plate that had a massive amount of difficulty in placing on a variety of bars. Customer service was delayed and not very heplful in assisting me in figuring out what happened to the tracking information so I could locate my products quicker and give me piece of mind.
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Posted 1 year ago
Delivery of the product came very quick! Overall looks good, have yet to finish putting it together however. Was disappointed to see one end of metal parts was slightly rusted.
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Posted 1 year ago
Received the package but the box was damaged. It was taped up in the center and barely held together. If there was styrofoam in the whole package instead of the ends it would have arrived with no problems. We checked the item and there was no damage thankfully.
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Posted 1 year ago
The product was not readily available and wait time was over a month. The Titan product seems pricey than other comparable quality products in the market.
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Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,876 reviews