Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,751 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“Great experience from ordering to shipping. Would recommend to others!”

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Posted 1 year ago

“Very nice equipment selection”

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Posted 1 year ago

“The X3 is an awesome rack! Just wish the design was a little better for the post contacting the ground on opening and closing. This could be fixed with the swing arm being a 1/4 higher when swinging closed or putting the rack up. So when you want to use the rack swing into place and the post would drop down to the floor. Then when your ready to put the rack away just lift up and swing closed. This small pivot point would clear up alot of trouble and confusion on mounting this rack. As is you have to slightly adjust your mounting point on the wall to make everything open and close smoothly. This is time consuming and on unleve floors this will require a shim. This is my only complaint about this rack. I've watched many YouTube video about this problem and had the same issue. One guy added roller castings to his. Can't imagine it worked for long because the weight would crush the wheels. But hope this helps someone or Titan to make a change.”

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Posted 1 year ago

“Great rack for home gym. Fits nicely is a compact space. Very sturdy, nicely constructed.”

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Posted 1 year ago

“Came packaged well and is an absolute beast. I can do pull-ups off the front without any worry of tipping at 230 lbs. Love it and would recommend it.”

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Posted 1 year ago

“I’m happy for choosing the Titan assisted pull up and dip machine! Very good quality and I just started doing full range pull ups and dips using my new machine!”

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Posted 1 year ago

“Really well built equipment, affordable pricing, upgradeable, and free shipping...what else can you say. Will absolutely recommend Titan to others and come back for other pieces.”

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Posted 1 year ago

“Titan Fitness provides solid products with versatile attachments at affordable prices for the home gym owner looking to build a quality training facility without breaking the bank or selling a kidney. I will be a returning customer for sure.”

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Posted 1 year ago

“Received the wrong product. Spoke to Titan numerous times. Have not been shipped the correct product. Insanity. Over $600 purchase.”

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Posted 1 year ago

Hi. I truly apologize for the inconvenience this has caused. Upon reviewing your case, I can confirm that our support team has been in touch with you and has already arranged a replacement for the incorrect product. We understand how frustrating this situation is, especially for a significant purchase, and we’re working to ensure you receive the correct item as soon as possible. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“The rack showed up fast and was very easy to set up. Recommend doing so with 2 people but I was able to do it all solo. It’s very sturdy. Would recommend to anyone looking for a new rack”

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Posted 1 year ago

“Sturdy and was easy to assemble. The safety bars took an extra almost 2 weeks to arrive, but I did order the rack around the holidays”

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Posted 1 year ago

“Bought a scratch and dent product! Came to me with a missing piece but Titan’s support group was excellent and got me the part!”

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Posted 1 year ago

“Good outfit that delivers what they say.”

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Posted 1 year ago

“Works great. Weight moves super smooth across the bars”

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Posted 1 year ago

“Titan delivers on speed of delivery, affordability and customer service for sure. I will continue to look the Titan for equipment. My one critique is an inconsistency in appearance of the dumbbells. Some say Titan on them and others just say the weight. Why are they all not uniform? This is clearly a minor, more perfectionist critique.”

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Posted 1 year ago

“Incredible customer service and really fast shipping. I was surprised how fast I received my item.”

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Posted 1 year ago

“I'm very happy with the rack, I had debated getting one for a long time and finally went with the T2 series. It's very well made and at a good price. The assembly was easy to follow, I think it definitely requires 2 people. My only complaint on the assembly is that taking the bolts out of the wrapping was extremely difficult, somehow the wrapping fused to the bolts and it took some effort to get the wrapping off. I received great customer service on a couple of questions, quick replies.”

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Posted 1 year ago

“Titan's customer service has never done me wrong!”

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Posted 1 year ago

“Easy to shop, product arrived in 3 days!”

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Posted 1 year ago

“We currently have three Titan machines and we love them. They're high quality, easy to assemble and perfect for a home gym. Titan offers excellent customer service, product selection and delivery speed.”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 29,751 reviews