Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,751 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have a few Titan products - all have been solid, fairly easy to put together, and delivered in a timely, prompt manner.”

Helpful Report

Posted 1 year ago

“Fast shipping, good prices, amazing packaging!”

Helpful Report

Posted 1 year ago

“Came packaged excellent .and super quick.”

Helpful Report

Posted 1 year ago

“Product is of high quality and was easy to put together. Shipment was timely. Would order from titan again any day.”

Helpful Report

Posted 1 year ago

“Their customer service is amazing, instantly fixed the problem I was having.”

Helpful Report

Posted 1 year ago

“I give the product 3 stars because the instructions are soooo bad. You can barely read the instructions and then where to put the nuts and bolts is a wild guess. There is one point in the instructions where the wording has P1, P2, P3, etc, but there is nowhere to be found which wheel is P1, P2, P3, etc. I ended up going to a hardware store to get more nuts and bolts as well as the space separators. Not sure if I did not get the parts or if I put them in the wrong place because of the crappy instructions. Would be good, for a product at this price, to have a step by step video. Other then that, the product works very well.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“Solid built rack and shipping on anything purchased from Titan is super fast !!!!”

Helpful Report

Posted 1 year ago

“Very fast shipping company with quality products at a very reasonable price.”

Helpful Report

Posted 1 year ago

“Extremely disappointed in Titans customer service especially from a company I have used for years for gym equipment. Put a cancel request in the next business day as the product I ordered was not going to work and already put a second order with Titan for the right product. After a day of waiting for a response I was finally told that they were too late in putting the cancel request in and that the product shipped before they could cancel the order. I was told to just deny the delivery which I could not do due to being at work. After contacting Titan again I was told I was going to have to return it on my own dime. The shipping company told me that it was going to be $350+ to ship it back which is as much as I paid for my order. When I called again to see if there was a solution the customer service rep hung up on me. Needless to say I will no longer be buying anything from Titan or recommending Titan to anyone I know.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turnaround time. I looked through your account and found that you had already spoken with one of our product specialists, who had already submitted your return request. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Great company with excellent customer service.”

Helpful Report

Posted 1 year ago

“I love my titan gear. I had some other components that I was using with my old set up so when I needed to replace what I had it was a easy choice for me.”

Helpful Report

Posted 1 year ago

“Titan Fitness products are top notch, heavy duty pieces of equipment that should last forever. Their prices for the quality are unmatched.”

Helpful Report

Posted 1 year ago

“Titan Fitness has great equipment for a fair price. Will be buying again!”

Helpful Report

Posted 1 year ago

“The leverage squat machine is the second purchase from Titan Fitness and it, again, exceeded expectations. When one sees products online, there is no real guarantee of quality. Titan products remove that unease from the buying process. The equipment is sturdy, commercial-grade steel. The squat machine movement is smooth and it provides a wide, very supportive base that handles the weight. Titan is the best fitness company in the business. Highest recommendation.”

Helpful Report

Posted 1 year ago

“I lost my Bitcoin investment to a scam platform and thought it was gone forever. Thankfully, Supreme Assets Recovery Agency stepped in and helped me recover my funds. Their team was professional, reliable, and kept me updated throughout the process. If you’ve been scammed, don’t hesitate to contact them. Reach out via 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟕 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. Highly recommended!”

Helpful Report

Posted 1 year ago

“Bought 2 pieces of equipment so far. Very pleased with the company and equipment.”

Helpful Report

Posted 1 year ago

“The cross members I purchased should be able to mount in the end holes. If I drop the handles while walking they could slide chopping away at my feet. Also the reason I purchased these was for the knurling on the handles to my disappointment the knurling is really passive Jesse Anklam”

Helpful Report

Posted 1 year ago

“Titan should really stop email spamming people and prompting them for product reviews, especially when the customer is almost certain to leave a negative review, as in my case. Anyway, I purchased the Plate-Loaded Functional Trainer on January 3rd and the next day I recieved the item. I was thrilled until I noticed the boxes were in tatters and, as I suspected, it was missing a bunch of componenets once I started assembling. I reached out to customer support on January 6th and they acknowledged the missing parts. The communcation with customer support was originally good and I was inclined to hold off on any negative feedback. However, it's now January 15th and I have no replacement parts and no updates from customer support. I just have a half-assembled, not usable piece of gym equipment taking up space. Based on my experience, I do not recommend purchasing from this company.”

Helpful Report

Posted 1 year ago

“Titan T2 Rack 71" was shipped very quickly. Box was in perfect condition. All pieces were wrapped with plastic and the packing was perfect. Very easy to put together. Very heavy duty steel. Took me about 1 hour by myself to assemble. Was suprised at the quality of this rack. I would highly suggest this rack for anyone that has a ceiling height restriction as this is only 71" tall. The rack once together was VERY sturdy on my rubber flooring. Next is to attache the LAT attachement which I would highly suggest to turn this unit into a all in one MACHINE. Would highly reccomend this unit.”

Helpful Report

Posted 1 year ago

“Good solid build. Reasonable price for the product compared to other companies. It came with some scuffs on the coating which is disappointing. Also some of the accessories are a bit overpriced and have odd sales. Just lower the price instead of a constant rotating sale.”

Helpful Report

Posted 1 year ago

Titan Fitness is rated 4.5 based on 29,751 reviews