Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,752 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“Titan is great to work with - I was considering a few different vendors and they answered all of my questions quickly and adequately. I wouldn't have purchased without that level of support - made me confident I was buying the right piece of equipment for my needs.”

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Posted 1 year ago

“Dealing with Titan Fitness was, without a doubt, one of the worst customer experiences I’ve ever had. I ordered the Wall and Rack Mounted Pulley Tower. Although their website showed it was out of stock, it indicated they would restock the item and ship it soon. While placing the order, the website also stated I wouldn't be charged until the item was shipped. However, I was charged immediately. I waited until the promised restock date, but the item was still not available. I waited even longer, yet it remained out of stock. Frustrated, I emailed their customer service to request a refund. This was just the beginning of a long and exhausting exchange. Many of my emails went unanswered, while others received generic replies like, "We’ve transferred your request to our billing department." Despite sending several follow-ups over the course of many days, I still received no refund. Finally, I decided to dispute the charge with my bank. To my shock, my bank representative later informed me that Titan Fitness claimed the item had been delivered to me. This was completely false—I never received the product. Thankfully, my bank sided with me and refunded the charge. I wasted so much time dealing with Titan Fitness. Never again.”

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Posted 1 year ago

Hi, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com so we can assist you further.

Posted 1 year ago

“Great quality and looks!”

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Posted 1 year ago

“I was devastated after losing 210,500 in Bitcoin to a scam broker, but Supreme Assets Recovery Agency came through for me. They recovered my funds quickly and were very professional. If you’ve been scammed, contact them at 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟕 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. They are truly trustworthy!”

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Posted 1 year ago

“Titan Fitness has some good value pieces of equipment. There are some issues with design and quality control at times, depending on what you buy.”

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Posted 1 year ago

“I have only received 1/2 of the rack, so it is impossible to use.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed a replacement. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Titan was very easy to navigate and order my equipment from. The shipping was also super fast!”

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Posted 1 year ago

“My husband and I have purchased many items from Titan Fitness over the years. We have never been disappointed in any of the items! Great quality and overall experience every time. Thanks Titan Fitness!”

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Posted 1 year ago

“Amazing. Been using them solely for 5 yrs for all gym equioment”

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Posted 1 year ago

“Titan Fitness has a great selection of equipment.”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“This was my first Titan Fitness purchase and am pleased with it. Warranty information and the manual to build it were easy to navigate. But I would recommend that Titan create assembly videos.”

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Posted 1 year ago

“This rack fit the space perfectly. Small floorprint with all the needed strength/durability. Wish i would have purchased sooner.”

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Posted 1 year ago

“All of the products are well made and reliable. Shipping is quick with no issues at any time.”

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Posted 1 year ago

“Titan had precisely what I was looking for to outfit my small garage gym. Prices were great for a beginner but the quality holds its own to much better known brands!”

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Posted 1 year ago

“I love what i have so far. Affordable and seems to be decent quality. I will be buying more. Titan website is also cheaper than the titan store on amazon”

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Posted 1 year ago

“Everything I've ordered through Titan has been quality and for a reasonable price. I can't ask for more in 2025! At this point, when I'm looking to grow my home gym, I check Titan first because I know I'll get value from my purchase.”

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Posted 1 year ago

“Exactly as described: Ordered these dumbbells as a weight addition to my set for a home garage gym. Dumbbells showed up exactly as described. Knurling provides good grip without being overly aggressive. Dumbbells definitely seem like they are made to last. The only word or advice is to make sure you throughly clean them before use. They come shipped with a coating of oil that will mark up your mats and make them slippery until cleaned up. Overall great product!”

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Posted 1 year ago

“I got a t2 rack with the lat tower and a t3 squat rack and I’m very happy with both”

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Posted 1 year ago

“Titan Fitness makes fantastic workout equipment.”

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Posted 1 year ago

“After a few years of trying to build my perfect home gym, I’ve realized that titan is the only way to go. I’m slowly converting everything over to this brand and I have no regrets. Durable, smooth, rigid, pricing. All the reasons to go titan everything.”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 29,752 reviews