Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.45

4.5 Rating 27,790 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 27,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2025

1491

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love Titan products. They are always affordable and the value-to-cost ratio is very good. There are occasionally small quality concerns but nothing that would affect the safety or usability of the product. For the money you are saving, you get the same workout as the more expensive products out there. About half of the core equipment in my home gym are Titan products.”

Helpful Report

Posted 11 months ago

“Shipping was fast! Ordered mini farmer handles and sandbags held up great so far. 4 out of 5 just because the little plastic caps on farmer carries fell out almost rather they not come with them of have them glued in”

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Posted 11 months ago

“Delivery was fast. Arrived quickly. Some parts were not to spec. I had to pry open a few parts so the pulleys would fit and move smoothly.”

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Posted 11 months ago

“I like Titan for the fairly good quality at an affordable price. They also provide a variety of fitness equipment that covers most if not all of your needs.”

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Posted 11 months ago

“The weight racks and sissy squat arrived and had no issues. The sissy squat does pose issues for shorter members as it does drop low enough for users under 5’3”.”

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Posted 11 months ago

“Overall, Titan provides good products and fast shipping with good communication via email.”

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Posted 11 months ago

“Website was easy to navigate and the descriptions and measurements were very helpful in making my choice”

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Posted 11 months ago

“Love Titan. Great value minded company.”

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Posted 11 months ago

“The only negative aspect of this machine was the instructions. They took what should have been an easy and straightforward process and made it unnecessarily confusing. Referenced part numbers and details simply did not match with what was included, in some cases did not even match with other parts of the instructions, and some things (like the foot stand) were entirely omitted from the setup instructions. It's not a complicated thing to put together but it should have been so much easier. The only advantage I can see for having the instructions only be online and not included with the machine is so that Ironmaster has the opportunity to fix any errors and have the correct instructions for the specific version of the machine/included parts, so it's disappointing that none of that happened. That aside - I love this thing. After a short settling-in period where I figured out how to best place my feet and shoulders, I was able to cook my glutes and quads more than I ever. Placed a large rubber block right behind it so I can do sort of Bulgarian Split Squats, with no need to focus on not falling over I was able to get an incredible workout. Love it! Just.... do better with the instructions please!”

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Posted 11 months ago

“Instructions suck, machine is pretty good”

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Posted 11 months ago

“Box showed up soaking wet. Fortunately the product was wrapped in plastic. No problems”

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Posted 11 months ago

“While the product is great and the price can't be beat, the directions on how to attach the cables is in need of better instructions. Maybe make a YouTube video showing the setup.”

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Posted 11 months ago

“The machine went together easily and fits great in our home gym! My only complaint is there was no hardware included to mount it to the wall! My weights fit great on it and the cables slide smoothly!”

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Posted 11 months ago

“Solidly built - good bicep extension. Tricep not as well but can adjust handle grip to make it better.”

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Posted 11 months ago

“Delivery was fast. When arrived, box was damaged and part of the item was exposed and scratched.”

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Posted 11 months ago

“Great price, exactly what I was looking for and shipped fast. Took a star off because it looks like the rubber handles are slipping off already. That usually happens but not right away. I would buy it again though!”

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Posted 11 months ago

“The package came damaged but luckily there wasn't damage to the product. Other then that everything was great and we love it.”

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Posted 11 months ago

“We were really impressed by the quality of the equipment! The only reason we didn't give 5 stars is because we had some issues with delivery. I reached out to the customer service line twice and they were ABSOLUTELY no help. It felt like I was speaking to someone at a call center who had little to no desire to seek a solution. That being said once I requested to speak to a manager, who obviously actually worked AT TITAN, the whole problem was resolved. She was incredibly helpful and understanding.”

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Posted 11 months ago

“It is reasonably priced and arrived quickly. The welding could be better and the packaging was horrible. It could have been packaged and protected a lot better. My package arrived with my bar coming out of the box and the edges of the bar is self had no type of protector. My item was dented. It barely fit in the box and the edges were taped as if that would prevent the item from popping through. Even the UPS driver was baffled.”

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Posted 11 months ago

“Weight rack is great…one of the decals is missing a letter but quality is great and significantly reduced the clutter in the garage”

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Posted 11 months ago

Titan Fitness is rated 4.5 based on 27,790 reviews