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Titan Fitness Reviews

4.5 Rating 27,875 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,875 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
1494
Anonymous
Anonymous  // 01/01/2019
Would have given 5 starts but the online manuals are not up to date. The instructions do not match the version of the equipment that was shipped, makes building an unnecessary pain.
Helpful Report
Posted 11 months ago
Very sturdy, well built and balanced.
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Posted 11 months ago
Good quality home gym equipment. Fairly easy to put together.
Helpful Report
Posted 11 months ago
Hello. The order took the maximum amount of time to arrive. The day after I called to ask why it had not shipped, it then shipped. Alas it did arrive. The package upon arrival did not look in good shape. After opening, the product had several dents, blemishes, and tears underneath the bench. Luckily, I had purchased the “Route” insurance. I filed a damage claim and requested items be replaced, and Route took care of everything. Very pleased with that customer service. I am leaving 4 stars because the bench itself works, although I felt I bought a used product for full price.
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Posted 11 months ago
Easy to assemble.
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Posted 11 months ago
Equipment is exactly what we were looking for. It seems very sturdy and well-made. The only reason I am saying four stars is because the shipping emails were confusing. It was not clear that there would be two separate deliveries and we never got a tracking number for the second delivery. The shipping email didn’t include all the equipment that was delivered the first time, and it was not clear that there would be five boxes for one of the items that we ordered. Customer service was helpful when I called, but the shipping confirmations should be updated somehow and more clear.
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Posted 11 months ago
It’s all assembled and working perfectly. Overall I am very happy with it. A few nitpicks I wish to elucidate: everything seemed packaged fine and there was no damage to the box but the chromed box tube that serves as the glide rail for the weight carriage was dented significantly on one side, it’s a cosmetic issue and doesn’t effect operation but could be better. Also I had to grind some material out of the bottom of the receiver for the slide rail that the pulley assembly glides on as it wouldn’t fully seat into the bottom so the bolt could be installed. Those things aside, I love the machine. I have two of them and use them for bilateral cable training.
Helpful Report
Posted 11 months ago
Leverage squat seems good. Able to put quite a bit of weight on it without it feeling shaky. Directions though seem to be lacking. There are several pages that include multiple steps on them so it appears a bit confusing. To add to that some of the packages of hardware aren’t labeled so that they matched the directions. we were eventually able to figure it out, but it seems like it could definitely be simplified.
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Posted 11 months ago
Box holding workout bar was a wreck. Your company needs to upgrade to something more formidable besides relying on whichever shipping service you use to get the product to the customer without damage. Otherwise the products I purchased were of really good quality, highly recommend!!!
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Posted 11 months ago
Titan fitness has a great quality product. The instructions were a little confusing because 70% of it was completed before it got here. Which made it way easy to put together but I had to spend about 15 minutes figuring out where my first step was in the instructions. They need to be updated to reflect that if this is the case. Otherwise the product is great. Delivered earlier than expected which was amazing.
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Posted 1 year ago
The pulley cable tower came all bent up so I had to use a hammer to straighten everything back out in order to connect the pulleys. Other than that everything is sturdy and feels more solid than expected. I ordered the T3 rack, 2 wall mounted pulley towers, and a bench. The bench was super solid and basically already put together out the box. The nylon pulleys catch and aren’t as smooth as a commercial gym but that’s to be expected. Overall really great experience.
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Posted 1 year ago
The order process was easy and the vest was delivered promptly and in good condition.
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Posted 1 year ago
All was received intact. I was quite surprised after receiving other gym equip. Unfortunately one of the stainless guides was a bit scratched ...important part to be damaged. :(
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Posted 1 year ago
overall I am very pleased with Titan Fitness. It is probably closer to a 5 than a 4, but I gave it a 4, because I wanted to give a little feedback on the product I ordered. I ordered the Lever Arm Leg Press Attachment, and although it is great, very strong, and works well. It is very heavy, and hard to setup with one person. I would higly recomend doing an aluminum version that is much ligher, with a lower weight limit. I only need about 300 lbs, so the 1200 lbs is way overkill, and at 60 lbs it is very hard to connect. I would love a 20 lb version that can do 500 lbs. Other than that, it is great, and I am happy you at least make the heavy duty version (nobocy else does), and it is at a very reasonable price.
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Posted 1 year ago
The product is excellent and a good price. I had to give it four stars out of five because two of the most iimportant bolts are so short that their threads do not engage the nylon ring in the nylock nuts. These are the vertical bolts around which the sliding pulley assembly moves. It seems to me that the brackets through which the bolts pass were welded to the slide in slightly the wrong position. When the bolts are run through, they are too short. A few more mm would be enough to engage the nylon ring. I will fix with loctite. But overall, the product, shipping and price are great.
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Posted 1 year ago
The equipment is fine and I’ve yet to have a true problem with it. My only critique is the packaging is minimalist, which leads to damaged or scratches on your purchase.
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Posted 1 year ago
Very happy with the purchase and delivery overall.
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Posted 1 year ago
Received my shipment fast. There was a small scratch on the barbell holder, but otherwise it was a great ordering experience.
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Posted 1 year ago
Took a good while to get to me but other than that good job
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Posted 1 year ago
Very satisfied with every purchase
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Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,875 reviews