Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,945 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love Titan Fitness! Speedy delivery with excellent products. Product arrived extremely fast and was simple to set up.”

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Posted 2 months ago

“Solid products for the price point; definitely great value for the spend. The shopping experience was smooth and I have no complaints.”

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Posted 2 months ago

“Great communication with a lat pulldown machine that did not arrive. It is on back order.”

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Posted 2 months ago

“I have purchased multiple items from Titan Fitness, T3 rack, adjustable bench, bumper plates, hex bar and have appreciated the fast delivery and price point of the products.”

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Posted 2 months ago

“No issues at all. Products were exactly as described and arrived faster than expected compared to other fitness equipment I have purchased.”

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Posted 2 months ago

“Titan has been phenomenal with products I have bought and I plan to get more!”

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Posted 2 months ago

“I purchased a Roman Chair Back Hyperextension from Titan Fitness for $228.40, advertised as new. Upon arrival, multiple parts were scratched, rusted, and bent, indicating it was not new. I provided photo evidence and attempted resolution, but the merchant only offered a minimal partial refund (~18.5%). They eventually provided generic options (replacement, partial refund, or return). After a series of back and forth emails I decided to just return the item. When I requested a full refund with pickup due to the defective condition, their final response was dismissive and procedural rather than solution-oriented: “The Return PDF must be attached to the package or inside of the package to be eligible for refund, if a refund is applicable.” At no point did they acknowledge the inconvenience of receiving a damaged product or the burden of repackaging large, defective equipment. This process was unnecessarily prolonged and frustrating. As a repeat customer, I expected better service and accountability. Instead, I was left with defective equipment and no reasonable resolution.The whole experience was not how you treat a repeat customer or a new customer.”

Helpful Report

Posted 2 months ago

Hi! Thank you for your feedback, and we sincerely apologize for the experience you’ve had. This is not the level of service we aim to provide, especially for our valued repeat customers. Upon checking, we can confirm that your return has been processed and arranged for a full refund. We appreciate your patience throughout this process and your continued support. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Posted 2 months ago

“Very impressed with the bench!! I’m 6’5” around 300 lbs and it supports me well!! Also super simple to put together.”

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Posted 2 months ago

“Good Quality items at an affordable price. I love that I was able to buy my equipment with my HSA.”

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Posted 2 months ago

“The assembly is complicated and there is no support instructional video for this model to assist. The call-in for support is terrible.”

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Posted 2 months ago

Hi! We’re sorry to hear about the difficulties you experienced with assembly and support. Upon reviewing your case, we see that a replacement has been issued to help resolve the issue. We understand the frustration with complicated assembly and the lack of an instructional video, and your feedback is valuable as we work to improve our resources and support experience. Thank you for your patience, and if you need any further assistance, please don’t hesitate to reach out.

Posted 2 months ago

“Easy to deal with, quick delivery”

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Posted 2 months ago

“New to Titan fitness”

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Posted 2 months ago

“Titan fitness has exceeded my expectations, everything I’ve ordered so far has been up to par. I am excited to add future attachments to my current setup.”

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Posted 2 months ago

“The padding of the bar is great and sits great on my shoulders when it comes to Hatfield squats. Only gripe I have is the handles came bent, and they keep twisting off.”

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Posted 2 months ago

“Titan Fitness has been a great company to work with. Their equipment is durable, affordable, and gets the job done without all the unnecessary markup. Shipping has been reliable, and their customer service has always been responsive when needed. If you’re looking to build out a gym without breaking the bank, I highly recommend Titan Fitness.”

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Posted 2 months ago

“Very quick delivery. Great adjustable bench and easy to build.”

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Posted 2 months ago

“Love sticking our garage gym with titan products! Great quality and so many options to target specific areas!”

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Posted 2 months ago

“equipment arrived a little ahead of schedule. instructions to assemble clear BUT I would have wished that the nuts, bolts, and washers were marked. They all seemed the same size but were not. This is what took me the longest to assemble as I needed to check and double check it was the correct bolt, nut and washer for that part. It took me about 2 hours to finished but it wasn't hard. You have to place everything that comes in the box on the floor and get yourself familiar with the items. Equipment works like a charm.”

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Posted 2 months ago

“Good customer service, pretty good products”

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Posted 2 months ago

“I'm pleased with the equiptment I got. There was a tear in the shoulder pad, but they have been quick to get the problem fixed for me.”

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Posted 2 months ago

Titan Fitness is rated 4.5 based on 30,945 reviews