Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 30,531 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“Good product”

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Posted 1 year ago

“great value, great service.”

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Posted 1 year ago

“Precisely engineered to support the work.”

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Posted 1 year ago

“I had the prior version of the sled and they new version and replacement skis don't fit out of the box. Titan also doesn't sell the old skis. So buyers have to get the news skis and drill holes. Huge PITA.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Works great! Will use for a long time”

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Posted 1 year ago

“Just as described. Shipped fast and easy to assemble. Perfect height to add/remove all my plates”

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Posted 1 year ago

“Unfortunately, a bad experience. I had a rack (wall mount) from a few years ago and wanted to add a dip attachment. When on website, I chose the dip attachment with specs for a 3x3inch post. I didn’t know what rack I had but I knew it had 3x3 inch posts. It didn’t list the hole size (or pin size) so the other dip bar only listed a post size of 2x3 inch. I knew that wasn’t mine so I ordered the 3x3. Again, it doesn’t list the hole or pin size. When I received, little did I know it was the wrong pin size. It was the 1 inch pin and I needed the 11/16 inch hole size. When I called the representative was unwilling to even understand how this could happen and was all my fault. She couldn’t even understand when the hole/pin size not being listed in the specs was a big deal. I didn’t even know I needed to dig deeper as I had found the one that matched my post size and since no pin size listed to differentiate, I thought I had found one that would fit mine. She would not consider paying to return the product for the correct size. And since the shipping for me to send it is $80…that’s almost the cost of the product. I’m stuck with something that doesn’t fit. I feel like this was more than reasonable to deserve payment for the return to get the correct size. This has to have the correct hole size to help avoid this. Can you please provide return shipping to correct this?”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“The instructions suck ones it comes to the cables. Had to just look at the pics and wing it.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies for any inconvenience. You may also reach out to our product team if you still have a hard time with the manual, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Placing my order was very easy. Super fast processing and shipping times!”

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Posted 1 year ago

“Delivered with missing parts”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Love your equipment!”

Helpful Report

Posted 1 year ago

“I’ve been very pleased with every interaction I’ve had from ordering online and searching the website to co texting customer service with questions. Everything shipped fast and came intact. Assembly of template loaded functional machine was pretty easy but the directions could be a little more detailed but I did it without fault in small bits over two days. I’ve only used it once so far and it’s sooo smooth, super easy to adjust, the pulleys that you can move up and down by hand are super quiet which is nice when you have a one year old! Very very pleased. The bumper plates do come with a Smokey smell but they are brand new and shiny and perfect. Absolutely pleased and expectations are met!”

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Posted 1 year ago

“This vest is more comfortable than I was expecting. I like that I can easily adjust the weight. Definitely made of quality materials so I suspect will last for years to come.”

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Posted 1 year ago

“Equipment came quickly, was easy to assemble, and is of excellent quality. We love it!”

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Posted 1 year ago

“Easy to deal with, pleased with jump box so far. Purchased for my son for his birthday.”

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Posted 1 year ago

“Quality product and the shipment was quicker than expected.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“Just what I needed.”

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Posted 1 year ago

“All 9 of the pieces I have purchased are well above the completion. I strictly purchase from Titan now.”

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Posted 1 year ago

“Amazing bar for beginners. My kids (7&9years old) love it. They work with me now.”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,531 reviews