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Titan Fitness Reviews

4.5 Rating 27,817 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,817 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Nice equipment
Helpful Report
Posted 1 year ago
I like the product. I’m always satisfied with the Titan Fitness brand.
Helpful Report
Posted 1 year ago
Delivery time is good enough for free shipping. Item was packaged very well & of high quality in terms of heft and robust built. Unfortunately, it did not fit my rack & had to return. Great products as long as you don't have to return & pay for shipping the item back & the 20% restocking fee as stated on the company's return policy.
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Posted 1 year ago
Ordering was easy. Delivery took the amount of days I purchased. The Club and Kettlebell are of a quality I am happy with. I would buy from Titan in the future. Thank you.
Helpful Report
Posted 1 year ago
I ordered the Short Wall Mounted Pulley Tower V3. The unit is solid and well worth the money. The assembly instructions could use some work, especially on threading the cables. However, having assembled a lot of equipment it wasn't too difficult to figure out. The reason for only 4 stars is the shipping. The national company Titan uses delayed the package for 10 days. I learned it was the driver who was failing to deliver it and returning it to the warehouse. A different driver finally delivered it to me and she advised the driver from the day prior actually had it when he delivered a different package but didn't deliver it! This was when I actually asked him and the other 2 guys in the truck! The package was beat up and torn in half. Luckily though all the pieces were inside and there was only a minor cosmetic scratch and a slightly bent pulley holder that I straightened back out. Overall I highly recommend this gym piece. However customer service was useless through the entire ordeal, including the Route shipping. No one could assist in contacting the shipping company and ask what the delay was. I finally got a supervisor from the shipping company and the package arrived via a different driver.
Helpful Report
Posted 1 year ago
Quick delivery. Upright boxes were opened, but not a big deal considering the weight of them.
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Posted 1 year ago
For the price this cable machine is GREAT. my only complaint really are the instructions. They were awful, and had a page missing. I’m so glad you had them on the website but even still, there was no hints about how to mount to the wall and the only thing provided were concrete wedge anchors. I wish I would’ve known I’d have to supply my own anchors to get it on my wall
Helpful Report
Posted 1 year ago
Our experience with customer service was awesome. We received the equipment quickly. My only problem is that one of the air bikes has a seat adjuster knob that had screwed up threading. It will not fit into the seatbar. I wish we could get another one of those sent over.
Helpful Report
Posted 1 year ago
nothing bad, small delay on the shipping, but that is likely a fedex issue
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Posted 1 year ago
Quick easy, decent quality.
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Posted 1 year ago
After a 2 months of trying to buy a similar product VIA other manufactures. I finally made the Right call my purchase with Titan Fitness. I am Very Happy with the product and the transaction.
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Posted 1 year ago
Desk stand was very sturdy and easy to put together!
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Posted 1 year ago
The equipment is great The only thing is the bench is damaged Leather ripped off, probably due to transportation
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Posted 1 year ago
The equipment is great. The online manuals are out of date or hard to find in some cases. If the manuals for building the equipment get sorted out then everything would be an easy 5/5.
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Posted 1 year ago
This cable machine meets and exceeds my expectations. The only con is the instructions on putting it together are not very clear
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Posted 1 year ago
I never have to send extra emails or make call backs about "my stuff". You pick it, pay for it and they send it. It can't get any simpler.
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Posted 1 year ago
Log is great, works just as designed. A tough item to package, the box looked terrible on arrival. Would be a non-issue, but was three days late as the FedEx delivery person kept taking it back to the hub, refusing to deliver.
Helpful Report
Posted 1 year ago
Good product, timely order shipping and delivery. Freight agent good communication. Need a product assembly manual that could be downloaded. The YouTube video hard to find and doesn't do a good job showing which screws/bolts go where, how washers are placed, etc.
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Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
Front squat harness came really fast. It's good quality. Only complaint is that the padding was hanging off. The adhesive strip used to keep it on there was twisted, so I had to wrap tape around the padding to keep it in place. After that, no issues.
Helpful Report
Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,817 reviews