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Titan Fitness Reviews

4.5 Rating 27,818 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,818 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Titan did a good job sending out a replacement when FedEx lost the product. I would give a 5/5 review except for two things: 1) I find the aggressive emails asking for feedback to be annoying, I think one email is fair but four is obnoxious. 2) I was told that the replacement was a "one-time only offer" and that I should really buy shipping insurance in the future. I don't understand why it is my responsibility to buy shipping insurance. If the shipper sends the product to the wrong address and the seller insists on charging the buyer, this would be a clear-cut case for filing a charge-back. Otherwise, it was a good experience.
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Posted 1 year ago
The product is amazing, works great and the prices are very good, would give a 5 star but it takes a long time for delivery, other than that i'm loving it.
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Posted 1 year ago
The instructions wasn't very clear.
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Posted 1 year ago
The bar is well made and heavy duty. Only 4 stars because of the app they wanted me to use crashed my phone and is a lousy app.
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Posted 1 year ago
Good selection and shipped promptly.
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Posted 1 year ago
Already used bar and plates. Working great.
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Posted 1 year ago
Great service. Fast shipping. Everything was great. Just wish the sleeves were a little longer to hold more plates.
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Posted 1 year ago
Great addition to the home gym! Could be smoother but does everything I need.
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Posted 1 year ago
I was amazed how fast it was delivered. I was a little surprised that it came with no instructions or warranty or this is how this machine works. Other than that, I’m happy with it, and definitely a good piece of equipment for my garage gym. Thanks!!
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Posted 1 year ago
Everything was great but the Route Shipping Protection scam. Raise the price and include it. If I but something from you, I expect you to stand by it.
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Posted 1 year ago
Sturdy and looks nice . Wish don’t catch shoe prints so easily but can be cleaned quickly .
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Posted 1 year ago
The equipment is overall a 9/10, couple small specs that need some finessing but overall it’s durable, quality materials, easy to assemble and delivered in a reasonable timeline.
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Posted 1 year ago
The product itself is great, but Fedex in particular was very hard to deal with, and I'm lucky the bar was not damaged. They refused to deliver my package until I filed a claim with them. It remained in my local facility by my house over two weeks , they claimed damaged barcode was the reason it needed to be reprocessed, and at one point they told me it was lost outright, which is why I filed the claim. Upon delivery, the box had extensive damage, and due to the excessive taping, the delivery person had to drag it to my doorstep rather than carrying it by the white straps (they were taped over). It almost seemed as if someone in the facility deliberately opened the box for its contents due to how ripped up it was, but that is more speculation more than anything. Again, I am just grateful my bar was not damaged, and it may be the case your company is constrained into using Fedex as part of distribution. I do feel it necessary to relay my experience, though.
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Posted 1 year ago
Overall pretty good experience. One of my 10 lb. bumper plates showed up scuffed up pretty badly. Other than that it was a good experience.
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Posted 1 year ago
Everything was well packaged and went together easily. However, there were several sets of washers missing in the packaging so I had to use some of my own. It seems very well built and sturdy just can't give 5 stars when the instructions call for items that weren't included in the correct numbers. Would definitely buy again though.
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Posted 1 year ago
Durable product!
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Posted 1 year ago
This rack is awesome. It is exactly what I needed for my home gym. Some of the reviews about install, as long as you have a second set of hands, a stud finder and impact driver, you’re fine. Much like other people, my only wish is that Titan included mounting hardware and the option for their own stringer. I used 2x10s and bought 5x5/8 framing screws for the stringer to the studs and 4in lagbolts for the rack to the stringer. And this is solid… real solid. So solid I caused my impact driver to smoke. The hardware isn’t why I give it a 4 star. Buying all that on my own was cheaper, especially with free shipping compared to other brands. The drop in star is that it doesn’t really fold… once mounted there is no wiggle room to really move the arms in and out on our rubber flooring. The idea for this rack in my gym was to fold and save space… not a huge deal breaker in my specific case because I bought the 21in option so the footprint is still incredibly compact. All in all. Couldn’t be more pleased. The 3x3 X3 option is amazing. 3x3 steel is compatible with so many accessories for dips, landlines, spotter arms, single leg rows, belt rows… any that attaches to a full rack can go on this. Very happy with the purchase
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Posted 1 year ago
I bought the vertical leg press from Titan. I was a bit nervous because I had never spent this much on a piece of home equipment. But now that I have assembled, and have used it, I am glad that I made the purchase. It is a solid piece of equipment. When I use it, I can feel the burn in my quads and hamstrings. I think it will help to increase my leg strength. It is a good addition to my squat rack. The only improvements I would make to the machine are to make the size of the headrest a little bigger. I am a tall person, so the back of my head doesn't fit entirely on the head rest. I would also increase the surface area of the foot rest. It would allow me to use my entire feet to push up the weight.
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Posted 1 year ago
Products are very good. Large selection, free shipping. I have many bumper plates, a leg press, a curling bench from Titan. The free shipping is great, customer service could be a bit better.
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Posted 1 year ago
Dumbell spotter arms work.. though they aren't manufactured perfectly as there is a little bit of crookedness and tolerances aren't tight. This results in a bigger gap than I like at the top of the piece. Overall I will use the. My dip arms are manufactured to tighter tolerances and fit better to my 2x2 rack.but It is hard for me to use them since my rack is a little bit wider than these were made for.
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Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,818 reviews