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Titan Fitness Reviews

4.5 Rating 27,819 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,819 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Ez curl bar came sooner than expected which was great. I have ordered several pieces of fitness equipment from Titan time , and am pleased. Only concern with this order was the packaging was not sealed completely, leaving the bar somewhat exposed in the plastic. After inspection the bar was fine so all is well.
Helpful Report
Posted 1 year ago
Everything was good except the threads were stripped on one side of the bar ‘tension’ screw area right out of the box, so only one side is holding pull up bar from rotating. Solid feel still and happy with purchase
Helpful Report
Posted 1 year ago
I ordered the linear hack squat machine about 3 weeks ago for my Physical Therapy clinic. I absolutely love the machine. The seat glides smoothly and the angle of the machine and seat do NOT put unnecessary stress on your knees and lower back like other leg press machines. My patients have commented that "it's a nice piece of equipment" My only complaint is with the assembly instructions and the installation of the spring for the lock arm mechanism. The directions provide no guidance on how to install the spring. In order to save yourself a lot of time and aggregravation, DO NOT install the seat to the guide rods before you install the spring to the seat and lock arm mechanism. If you install the seat to the guide rods as per the directions you will never be able to install the spring. For this reason, I'm rating this a 4 star. Otherwise the machine is a 5 star.
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Posted 1 year ago
Arrived as expected
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Posted 1 year ago
No instructions came with the stealth leg press and the passcode to the set up did not work. Product is good but the only thing I was able to find for set up is assembly instructions and nothing on usage. Had to rely on the website photos to make sure it was set up all the way on the rack.
Helpful Report
Posted 1 year ago
Titan’s fit & finish has improved a lot over the years. Clean and consistent welds and powder coat is much more durable. Great value considering shipping is free! My only complaints, which are minor, is the hardware for assembly seemed to be a variety of packages without specificity to the equipment. For example, some of the bolts were excessively long (still works), one was extra long with threading the entire length and matched nothing, and 10 + 4” bolts & matching bolt spacers without accompanying nuts or washers that aren’t needed at all. It’d also be nice if assembly instructions were included. Not that it can’t be assembled without them, as it’s fairly obvious what goes where. Nonetheless, it’d be nice. Definitely recommend them.
Helpful Report
Posted 1 year ago
Before buying I had read the reviews about lack of directions, or poor directions. The reviews were correct. I timed putting it together, which took about 56 minutes. After putting it together and tightening everything up the bench was solid. When laying back on the bench noticed and wobble. The middle support piece that touches the floor where the back base meets creates a high spot causing the back base to teeter-totter back and forth. I have placed two small pads of very thin carpet under each side that eliminates this effect. Paying what you are asked for this item, I certainly would think that I would not have to make this kind of adjustment. In the end, after the adjustment, this is a solid bench. Maybe mine is a one-off, hope so. If not, it is an easy fix to milling off a 1/4 inch of metal for your production line. If you would like to discuss this further feel free to reach out to me.
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Posted 1 year ago
Bought the dumbbell stand from Titan Fitness. Looks great, fast delivery, and seems very high quality. Would give it a five but one of the welded bolts was slightly bent so I couldn't attach the leg. I used a rubber mallet to manipulate back into alignment. After doing so it came together great and I am very happy with it!
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Posted 1 year ago
Excellent products! Delivered really fast. Excited to see more and more attachments added every day, making my T2 investment even better over time
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Posted 1 year ago
Product arrived with superficial damage from Shipping but overall experience was great
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Posted 1 year ago
Was very pleased with product and service
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Posted 1 year ago
Machine is great (abductor). Been using it for over a week now and it's as solid as advertised. My only reason for giving a 4/5 star review is because I wasn't able to locate the online V3 manual using the provided code. After some searching was able to find the V2 manual, which wasn't the same as required but got me close enough.
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Posted 1 year ago
Good quality. The trap bar seems a little small where you stand. Titans return policy will have you paying almost half the products value to return so make sure you have what u need and know what you want. Don't guess with titan
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Posted 1 year ago
Products seem to come fast with the 3 day shipping and everything is solid. Not fancy looking but solid functional equipment that seems to be built to last for a while.
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Posted 1 year ago
Ordering was easy. Shipping arrived promptly shipping box slightly damaged. Instructions were terrible. Parts in instructions were mislabeled ex having two “left” pieces. Sections of directions but not pages missing ex no instructions how to install foot plate.
Helpful Report
Posted 1 year ago
The shopping experience is at par with the competition, and the website is user friendly. The weighted vest will work for a lot of workout exercises. However, the sticking belt also attached to your clothes on each side of your arms. The price is fair and affordable. I recommend this weighted vest as starter.
Helpful Report
Posted 1 year ago
It doesn’t come with written instructions only online and I didn’t see it in Spanish and the people putting it together for me only spoke Spanish.
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Posted 1 year ago
When receiving verification for my order, for one item, it stated "2" items When I called moments later I was told the second item was extra shipping insurance, which I did not x out when ordering. I tried to cancel insurance but was told the item has shipped. Why the h-ll would I want extra insurance? If something were damaged or not to my liking I would simply return said item, however, shipping was fast and am happy with the delivery. Be careful with ordering!
Helpful Report
Posted 1 year ago
The customer service was good once I did the legwork. It was disappointing that I had a time constraint on my order that I put in, and paid for but nobody at Titan recognized that order wasn’t put through. I called two weeks later to find out what was going on and then had to make close to a dozen calls to get the equipment sent, as I needed it by a certain date. Titan apologized and did get me the equipment (ended up coming five days late). They had offered me credit on a future purchase, but I’ve yet to see the credit. I’ve bought 5 machines, and 4 benches from them over the least two years for my facility and I love the equipment, but this situation was exhausting.
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Posted 1 year ago
The platform is fantastic. Would give 5 stars but the packaging needs to be more robust. The piece is heavy and we all know delivery co's hate anything over 8 ounces. They throw and kick these boxes around. A lot. My box tore open in several places during shpping - marring the platform. Nothing I can't touch up when I find matching paint, but, still, it shouldn't be on me.
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Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,819 reviews