Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.49

4.5 Rating 32,310 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 32,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

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“Great product. Easy ordering.”

Helpful Report

Posted 5 months ago

“Customer service was great in resolving a shipping issue. Thanks!”

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Posted 5 months ago

“Item arrived with damage. Contacted customer service. Ask for touch up paint or replacement part. Refused to do either…offered me $23 refund. Equipment is sturdy and high quality, but unwilling to address damaged items. Tried to resolve my issue but basically no help from Titan. I would not buy anything complex from them.”

Helpful Report

Posted 5 months ago

Hi! We’re sorry to hear your item arrived damaged and understand your frustration. Upon checking, a partial refund was agreed upon and has already been issued by our Product Team. We appreciate your feedback and will use it to continue improving our customer experience.

Posted 4 months ago

“Bar was "lost" by shipping company and replacement was eventually provided. Customer service process needlessly slow, cumbersome, and frustrating. Return policies are outdated.”

Helpful Report

Posted 5 months ago

Hi! Thank you for your feedback, and we’re sorry to hear about the experience you had with the lost shipment and the overall support process. We’re glad a replacement was ultimately provided, but we also recognize your concerns about the speed and efficiency of the process, as well as the return policy experience. Your comments are appreciated and will be shared with our team as we continue working to improve our policies and customer experience. If there’s anything else we can assist you with, please feel free to reach out.

Posted 5 months ago

“Easy efficient and reliable”

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Posted 5 months ago

“Gym quality power racks and accessories. Don't buy cheap and get hurt. Worth it if a little pricey.”

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Posted 5 months ago

“Excellent online shopping experience.”

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Posted 5 months ago

“Titan was recommended by a gym owner. The equipment is solid and free delivery.”

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Posted 5 months ago

“Website is intuitive and so far items have been quality”

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Posted 5 months ago

“Stable and easy to use”

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Posted 5 months ago

“Great products and very fast customer support if needed. I currently own a few pieces of their equipment, including the T2 rack. Will be a repeat customer.”

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Posted 5 months ago

“Very well made and does exactly what it is supposed to do”

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Posted 5 months ago

“The 5 pound ones are of the same high quality as their other dumbbells.”

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Posted 5 months ago

“Titan fitness is great. I always check Titan fitness first when looking for new additions to my home gym. They are competitively priced and offer fast free shipping.”

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Posted 5 months ago

“Titan Fitness is the epitome of affordable and high quality fitness gear. I’ve been pleased with every purchase I’ve made.”

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Posted 5 months ago

“I recently purchased a Elite Series Adjustable FID Bench, it is sturdy enough with decent materials but it wasn't constructed very well. The alignment of the welded pieces are not straight. This is especially noticeable on the main swing arm that fits into the various height slots. I have to push it to the side to make it fit into the slots. I could return the item, but it might not be worth the hassle.”

Helpful Report

Posted 5 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 5 months ago

“Titan fitness makes thoughtfully designed fitness equipment at a fair price, often substantially cheaper than competitors such as Rogue or Rep and offering items that they do not make. In turn, you run the risk of the following: 1. The vast majority of large items will show up poorly packaged in boxes that are falling apart, items are often exposed and scratched substantially during shipping. In fact, I believe 90% of the items that I have ordered from Titan have arrived damaged. 2. Customer service will never offer to replace the item, instead they offer 10% off. 3. The paint and finish will have multiple defects. There may be rust on the items. Other than that, if you are looking to save money on heavy-duty equipment that you cannot find at Rep/Rogue at all OR for a good price, AND you don't care about cosmetic damage and seeing your item protruding from the shipping box when it arrives, then they are a good company.”

Helpful Report

Posted 5 months ago

Hi! Thank you for your detailed feedback. We’re glad you see value in our pricing and product range, but we’re sorry to hear about the repeated issues you’ve experienced with packaging, condition on arrival, and support resolutions. This is not the standard we aim for, and your comments about shipping damage, finish quality, and customer service have been noted and shared with the relevant teams for review. If there’s anything still unresolved, please feel free to reach out so we can further assist you.

Posted 5 months ago

“Fast shipping. Great pricing”

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Posted 5 months ago

“Quality product, really reasonably priced, quick shipping. Couldn't ask for more especially with how nice the products are. Top notch.”

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Posted 5 months ago

“Good products,fast service with free shipping, excellent”

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Posted 5 months ago

Titan Fitness is rated 4.5 based on 32,310 reviews