Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,720 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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English

“Super quick delivery and well built. I'm excited for the new addition to the home gym.”

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Posted 7 months ago

“Great company and excellent products!”

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Posted 7 months ago

“Shipped fast, very sturdy and does what it's supposed to do. Outside of a slight discrepancy between individual steps and overall diagram, assembly was straight forward and easy as well!”

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Posted 7 months ago

“Customer service was really good about taking care of missing parts with my order , and power tower is good quality ...”

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Posted 7 months ago

“I purchased the Titan T2 rack with lat pull down attachment and was missing the extra short cable's. After talking to customer service (which did take a lot of back and forth conversation) the issue was resolved and the part delivered. The rack is solid as a rock and the lat pull down attachment is working. Thanks Titan 👍”

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Posted 7 months ago

“Titan Fitness offers terrific equipment for reasonable prices.”

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Posted 7 months ago

“Track is not as smooth as I was hoping. Other than that it works fine”

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Posted 7 months ago

“Great rack for the price. It’s well built sturdy and easy to put together”

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Posted 7 months ago

“Nothing “eco” about this piece of equipment. It’s built like an absolute tank. Phenomenal craftsmanship. Assembly was not difficult, the only semi-tricky part was mounting the bearing assembly. It didn’t initially line up and the instructions never mentioned anything about loosening tiny nuts with hex wrench to allow bar to slide further in. I eventually figured it out, but would include in the directions. I’m a loyal Titan customer after this great purchase!”

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Posted 7 months ago

“Plates are great. No issues.”

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Posted 7 months ago

“Purchased what I expected to be new dumbbells. They sent item without a box an not even wrapped. Received scuffed up and definitely not in new condition. They offered me a 10% refund. They need to have more respect for themselves and not act like they are selling stuff at the flea market.”

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Posted 7 months ago

Hi! We’re very sorry to hear about your experience and truly appreciate your feedback. This is not the standard we aim to uphold, and we’re addressing this internally to improve our packaging and quality control. Upon checking, as agreed, the partial refund has been issued. If you need any further assistance, please don’t hesitate to reach us at info@titanbrands.com.

Posted 7 months ago

“Titan Fitness has proven themselves to have the absolute best customer service of any fitness equipment supplier I've ever worked with. I even received actual response from customer service on a Sunday night. I could not believe it.”

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Posted 7 months ago

“Titan has a plethora of great, affordable and reliable equipment and will continue to purchase from them as long as I need fitness!”

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Posted 7 months ago

“Solid piece of equipment. Assembly was fairly intuitive. The quality of everything exceeded expectations.”

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Posted 7 months ago

“Fast shipping. I definitely recommend Titan Fitness.”

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Posted 7 months ago

“Everything I’ve used so far has been great quality and all for a great price. I will be continuing to use Titan Fitness for the foreseeable future😊”

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Posted 7 months ago

“easy to install and very sturdy”

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Posted 7 months ago

“Product has been great and was fairly easy to assemble all of the products I purchased. My titan home gym is coming along nicely! High quality products!!”

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Posted 7 months ago

“Very flexible and extremely solid storage rack. I was searching for a solid and sturdy rack that leaves room for expansion. This fit the bill and was the most reasonably priced in its market. I really like this product and would suggest it.”

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Posted 7 months ago

“Excellent machine and an excellent company!”

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Posted 7 months ago

Titan Fitness is rated 4.5 based on 29,720 reviews