Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,722 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 31,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th August 2026

1586

Anonymous

Anonymous // 01/01/2019

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“My wife and I have a fully loaded home gym with equipment from a mix of the major home gym equipment brands - a good portion of that mix is Titan! Titan's gear is always solid, affordable, and is delivered quickly! Also, their customer service resolved an issue I had with a piece of equipment that had been shipped to my house by quickly shipping me replacement parts at no extra cost. I am constantly looking to expand and improve upon our home gym...Titan will always be a part of those expansion and improvement efforts!”

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Posted 5 months ago

“Great products and excellent quality!”

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Posted 5 months ago

“Quality at a great price point!”

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Posted 5 months ago

“I own a squat rack, bench, safety squat bar, 2 axles, safety squat arms, and a tricep bar from Titan and I love these products! Fast shipping and great company!”

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Posted 5 months ago

“Titan Fitness has been easy to use and quick to be delivered. Very sturdy equipment. Definitely will be purchasing more.”

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Posted 5 months ago

“Received my items quickly, that’s the only positive. - 25 lb cast iron plates arrived with metal “spillage” all over the back side (did they send me scratch and dent? I paid for “new”. Was told “it’s normal and part of the casting process. Smh. - incline bench had defective hardware so was unable to fully assemble (m8 locking but wasn’t machined). I went to local hardware store and purchase a replacement to hold me over until sent a new one. New one was sent out but it was silver (not black like originally purchased) and support said “we ran out of black so this is all we have” smh. I mentioned I’d like to return the defective items and they said I’m liable for shipping and a 20% restocking fee. FOR THEIR ERRORS! Smh. Nope! Then they said if I decided to keep their junk I can receive a $9 refund for the defective cast iron plates. SMH. Lesson learned. I got what I paid for. Junk. Go with Rogue and spend a little more. Titan Fitness is the Payless shoe store of fitness equipment. Bow i know!”

Helpful Report

Posted 5 months ago

Hi! Thank you for sharing your detailed feedback. We’re sorry to hear about the issues you experienced with your order. Upon checking, we can confirm that our support team has assisted you, and both a replacement and a partial refund were offered to help resolve the concerns. If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 5 months ago

“Excellent bench. Super heavy duty but yet easy to move around. Best bench we’ve ever had. Thank you!”

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Posted 5 months ago

“Excellent product, Excellent company!! 5 stars!”

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Posted 5 months ago

“All equipment came in in a timely manner. My plate loaded functional trainer is extremely smooth, and stable during all variations of work outs. My T3 rack with spotter arms was easy to assembly and is a pleasure to use,”

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Posted 5 months ago

“Made a mistake during ordering. Absolutely appalling that in 2026 you cant 1) change payment on an order 2) cancel an order- there.are phones which is faster than email 3) Took 6 phone calls and over an hour of phone wait time, 8 hrs went by once on a call back. 4) 2 pieces of equipment arrived with threading that wouldn't work so the stuff is still sitting waiting on replacement parts. I would give a 1 star but if the equipment isnt defective its actually pretty good. Your customer service is horrendous and your antiquated system of doing orders. Do better or dont. Your ratings will reflect soon enough”

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Posted 5 months ago

Hi! We’re very sorry to hear about the difficulties you experienced with your order and our customer service. We understand how frustrating this has been. We appreciate your feedback and are sharing it with our team to help improve our processes. We’re glad to hear you’re satisfied with the equipment itself, and we hope your replacement parts arrive soon so you can enjoy it fully. If you have any further questions or concerns, please don’t hesitate to reach out.

Posted 5 months ago

“The t2 power rack exceeded my expectations. I was nervous about spending the money but man am i glad that I did not cheap out. Great product.”

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Posted 5 months ago

“I’m extremely happy with this exercise equipment. The build quality is solid and it feels very sturdy and stable during workouts. It was also easy to assemble, with clear instructions that made the setup process quick and straightforward. Since adding it to my routine , it has made my workouts much more effective and convenient. I love being able to exercise at home without needing to go to the gym. Overall, this has been a fantastic purchase. If you’re looking for reliable, well-made workout equipment that helps you stay consistent with your fitness routine, I would definitely recommend it! 💪”

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Posted 5 months ago

“Everything I've gotten from Titan has been great”

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Posted 5 months ago

“Sturdy and well built machines”

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Posted 5 months ago

“Excellent company and have never had a dissatisfied purchase! You guys have made my home gym complete!”

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Posted 5 months ago

“X-3 half rack is very well built and sturdy. It’s nice that it doesn’t need to be bolted down, I was unable to even rock it or move it while doing pull ups without extra weighs added. The performance bench is very nice. I’ve seen complaints on it rocking, but I righted it down with a torque wrench and it doesn’t move at all. Customer service was excellent!”

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Posted 5 months ago

“Fits more than 5-50. Fits 5-60. liked it so much I bought a second one for my 65-100. My gym looks clean. Titan has yet to let me down. I'll keep spending money here.”

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Posted 5 months ago

“We are a Titan home gym! No great gym close to home so we created our own in our garage!”

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Posted 5 months ago

“I've purchased several items from Titan now and I'm not disappointed. Very happy I chose to start buying their equipment.”

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Posted 5 months ago

“Great investment for home gym. I was able to put it together by myself although it was supper heavy. The packet was missing a washer but was easy to replace. Overall, super happy with my purchase. If I had to say one negative thing, I wasn’t noticed when it shipped and was only notified the day off which was a bit inconvenient.”

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Posted 5 months ago

Titan Fitness is rated 4.5 based on 31,722 reviews