Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,720 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quality was so good, I ended up buying two for my gym. I even bought two connecting pull up bars so my taller members can do pull ups while the racks are being used. Titan keeps making solid products and that’s why my entire gym is outfitted with Titan.”

Helpful Report

Posted 6 months ago

“Solid and safe. Exactly what you want out of a power rack.”

Helpful Report

Posted 6 months ago

“Great pricing and delivery.”

Helpful Report

Posted 6 months ago

“The product was purchased through order #1813840262. The two boxes arrived in perfect condition; however, assembling this item was a terrible experience for two main reasons: #1 is the torsion spring, which nearly everyone in the comments section complains about, but someone made a YouTube video that made it a little better. I still suffered a pretty nasty cut because of it. I would recommend you guys make a video similar to this one to help customers https://youtu.be/rZlf_cn0JqI?si=12JGIGdeaBKSz5g_ #2 Two pieces were bent (boxes were in mint condition). I have the tools and know-how, so after a lot of effort, I managed to straighten them back out. I've attached an image from your instructions showing what was bent. It was bent on both sides, essentially crushed. I'm really surprised they made it through your QA. Honestly, this took me longer to assemble than anything I've ever put together. Mainly because the two pieces were bent. If I could go back in time, I probably wouldn't have ordered it, but after a Herculean effort, it's finally assembled. Unfortunately, I don't know if I will ever order another piece of Titan equipment again after many years of being a customer. Best Regards, Jared”

Helpful Report

Posted 6 months ago

Hi! Thank you for taking the time to share your feedback, and we sincerely apologize for the difficulties you experienced during assembly. We understand how frustrating this must have been, especially with the bent parts and the challenging torsion spring. Upon reviewing your case, we’re glad to see that our warranty team was able to assist and issue a partial refund as agreed. We truly value your years of support and hope to have the opportunity to restore your confidence in Titan in the future. Please reach us at info@titanbrands.com if you require further assistance.

Posted 6 months ago

“Good quality equipment for reasonable prices.”

Helpful Report

Posted 6 months ago

“Best bang for your buck”

Helpful Report

Posted 6 months ago

“The ordering process was very smooth and esay. I ordered over the phone because Titan sent me a promotion for an additional 10% off if I place my order via phone. They did send me the wrong size flip down safeties but I called back and they let me return the wrong ones and order the right ones. My account was credited promptly once I returned them. The customer service process was not the easiest but it worked out in the end. I would order from Titan again.”

Helpful Report

Posted 6 months ago

“Excellent products, great price, speedy delivery.”

Helpful Report

Posted 6 months ago

“I had no prior experiece w Titan & have used Rogue equipment in gyms for years. But when it came time to build a home gym, I just coudn't justify their price PLUS shipping so I took a risk and ordered a whole seteup from Titan. I couldn't be happier with what showed up in the mail. It's extremely solid (I chose the x3 rack) w heavy stainless hardware like you'd expect from any premium brand and they nailed the details as well (ie laser cut logos, stickers, included assembly tools in the box!). Titan's my go-to brand now for building out the rest of the gym!”

Helpful Report

Posted 6 months ago

“Titan Fitness is my go to brand, hands down. From easy ordering to excellent customer service, topped with outstanding quality you can't go wrong. I can always depend on the quality of their equipment for myself and my clients. I have contacted customer service a few times, they quickly solved the problem without any issues. I wish every company were like Titan. You don't come across high quailty and outstanding cusomer service very often anymore.”

Helpful Report

Posted 6 months ago

“Great products and fast shipping. Couldn't be happier.”

Helpful Report

Posted 6 months ago

“Great company, affordable stuff delivered quickly.”

Helpful Report

Posted 6 months ago

“Love my new machine. Wish I had gotten it sooner. As I get older putting weight on my back is becoming more difficult, found the perfect machine for my needs.”

Helpful Report

Posted 6 months ago

“I love the product! It was surprisingly better quality than what I was expecting.”

Helpful Report

Posted 6 months ago

“This rack fits perfect. It’s good quality. My only suggestion would be making the pull up extenders optional because for low ceilings like mine they won’t fit.”

Helpful Report

Posted 6 months ago

“Very quick shipping, easy assembly of the rack! Have only started to use it, but it feels incredibly solid.”

Helpful Report

Posted 6 months ago

“This was exactly what my husband was looking for and it was easy to put together! Thank you Titan!”

Helpful Report

Posted 6 months ago

“The customer service and shipping times were way better than expected. My expectations were exceeded. The power rack is well built and perfect for what we needed.”

Helpful Report

Posted 6 months ago

“I love the 36” loadable dumbbell!! It’s basically a 3’ long barbell & it’s perfect for some of the lifts we contest in the USAWA. It is also strong, well built, & easy to load.”

Helpful Report

Posted 6 months ago

“Great Business with fitness professionals selling products focused on health.”

Helpful Report

Posted 6 months ago

Titan Fitness is rated 4.5 based on 29,720 reviews