Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,720 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

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“Love Titan for its price conscious yet very high quality items.”

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Posted 6 months ago

“Fat bar arrived fast and was good quality.”

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Posted 6 months ago

“Titan has been great. I have added 3 pieces of equipment and I have been impressed with the quality. Shipping is always fast.”

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Posted 6 months ago

“High quality and reliable company.”

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Posted 6 months ago

“IMPORTANT PEICE OF GEAR...DK NOT DISCONTINUE THIS. LOTS OF POSSIBILITIES!!!”

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Posted 6 months ago

“Well, since they're asking for a review of the company rather than the product, here it goes: 2 stars because when you go to checkout, there's a snag (really seems like a con to me, and I brought this to the company's attention twice, by phone and by email) that if you don't happen to catch, you'll end up giving away money. In checkout, they default you to purchasing the shipping insurance, which obviously should be elective. I didn't notice this at first, so I called and they refunded the charge for the insurance. I then warned the rep that this was unethical, and that they should leave the box unchecked, allowing the customer to choose it if they wish. I made another purchase shortly after and I did it again, not because I'm stupid, but because it's subtle. I, like many, get used to buzzing right through the checkouts online after a quick scan of the basics... address, total cost, etc. Bottom line is this box should be unchecked by default, not checked, perhaps hoping many customers will overlook it like I did and then leave it even if they notice it because they don't care to hassle for the refund. Bad business Titan. If this is intentionally dishonest (which it does appear that way) that really mars your name.”

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Posted 6 months ago

Hi! Thank you for your feedback, and we’re sorry to hear about your experience. We appreciate you bringing this to our attention and understand your concern regarding the shipping insurance option. Your input has been shared with our team as we continuously work to improve the checkout experience for our customers. We value transparency and your trust, and we’ll review this process to ensure it aligns with our commitment to fairness. Please reach us at info@titanbrands.com if you require further assistance.

Posted 6 months ago

“I have purchased from Titan before, and have used their equipment at several gyms in the past. I have never personally had any issues with Titan equipment, it has always been functional and well designed for a fair price.”

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Posted 6 months ago

“I have bought many products from Titan Fitness. Thus far I have the T-2 Tower Rack with Lat pulldown attachment, seated leg extension/hamstring curl machine, plate loaded the vice grip trainer, the Olympic style curling bar and the cambered barbell. All great products that are used daily/weekly. Titan Fitness is my prefered brand for gym equipment.”

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Posted 6 months ago

“Disappointed in customer care that that’s why I took off two stars. I have many Titan products and just due to customer care I may not purchase anymore.”

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Posted 6 months ago

Hi! Thank you for your feedback, and we’re truly sorry to hear that your experience with our customer care didn’t meet expectations. We appreciate your loyalty and take your concerns seriously. Your feedback is being shared with our team to help us improve, and we hope to earn back your trust in the future. Please reach us at info@titanbrands.com if you require further assistance.

Posted 6 months ago

“Good communication, fast shipping”

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Posted 6 months ago

“Over the last 2 months I have purchased the Leg machine as well as additional weights to add to the collection. They hav3 exceeded my expectations and will continuebto build to my collection of workout machines. Thank you!”

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Posted 6 months ago

“Absolutely love the belt squat machine. Had a slight issue with one of the parts but Titan responded right away and handled the problem. 10/10 customer service. Belt squat is solid and very well made.”

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Posted 6 months ago

“Good piece of equipment, I use it all the time. Allows me to heavy squat for reps without putting excessive strain on my low back.”

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Posted 6 months ago

“Titan Fitness is as solid as their weights are!”

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Posted 6 months ago

“my go to for home gym needs”

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Posted 6 months ago

“Great company that makes quality products at a budget friendly price.”

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Posted 6 months ago

“Well built, easy on the wallet compared to others and they don't blind side you with a couple hundred dollars of shipping like some others.”

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Posted 6 months ago

“The t3 folding rack went miles past expectations! I was blown away with the weight of the material and hardware and I had it at my door in 3 days. I had also researched other brands for more money because I was nervous to pay for something and have it be subpar. This rack is very durable and rated for much more than I will ever put on it, I did order the spotter arms as well and they’re incredible. It was very easy to assemble, putting the stringer up took no time at all. I will forever be a customer of titan equipment.”

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Posted 6 months ago

“I’ve ordered twice now from titan fitness. Everything arrives in great shape and is well packaged. I highly recommend.”

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Posted 6 months ago

“Titan Fitness is trying to provide quality workout equipment at affordable prices. They are transparent in marketing their products, what you see on the website is what you get. Rest assured the quality of material is high-end, but you won’t break the bank.”

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Posted 6 months ago

Titan Fitness is rated 4.5 based on 29,720 reviews