Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 29,688 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 29,688 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 13th January 2026

1545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered this machine November 27,2025 and today is December 22,2025 and still don't have my machine. Had a computer error on there end and they couldn't fix it: I have all the messages to show they have no fast way to fix a problem you have. It's been 4 days of me messaging then multiple times and no response back. Even contacted the supervisor Brittney multiple times and no response. Quick to take your money but not quick to help you out when you have a problem.”

Helpful Report

Posted 2 months ago

“Hi. I purchased the Titan FID bench after looking for months at all of the available FID bench’s from other manufacturers and Titan. After comparing the bench’s Titan won hands down. I have a complete home gym with twenty machines/bench’s dumbbells, fixed ez curl bars and more. I am so impressed with the quality of Titan that I will soon be purchasing more of your equipment to replace my existing equipment. Thank you . Mark”

Helpful Report

Posted 2 months ago

“Excellent and easy website with reasonable prices”

Helpful Report

Posted 2 months ago

“Great piece of equipment!”

Helpful Report

Posted 2 months ago

“Adjustable tube is very wobbly, doesn't seem very solid.”

Helpful Report

Posted 2 months ago

“High quality, very sturdy so far so good”

Helpful Report

Posted 2 months ago

“Sturdy equipment for home gym enthusiasts who are serious about lifting heavy. Would highly recommend.”

Helpful Report

Posted 2 months ago

“Good quality for the price. Shipping was quick and free. Would recommend.”

Helpful Report

Posted 2 months ago

“While everything arrived quickly, the bench that I bought as "new" arrived partially assembled with damage and a lot of missing parts, and the parts I did receive were unlabeled and jumbled in one large plastic bag. This unfortunately made the instructions impossible to follow. I went through support and was given one singular bushing. My garage gym was entirely Titan up until this point, but I don't know that I'll purchase here again.”

Helpful Report

Posted 2 months ago

“Ordering and delivery were great. Good variety of choices and competitive pricing.”

Helpful Report

Posted 2 months ago

“Excellent equipment! Exceeded my expectations in quality and craftsmanship! Fast shipping!”

Helpful Report

Posted 2 months ago

“That equipmente are solid made, shipping is fast. I love all.”

Helpful Report

Posted 2 months ago

“I was introduced to Titan through my adult son's Christmas wishlist. I ordered some things for him, then ordered some for myself. Found exactly what i needed.”

Helpful Report

Posted 2 months ago

“My order is missing a bolt for one of the wheels, so I have to go to a hardware store to complete the assembly.”

Helpful Report

Posted 2 months ago

“Great piece of equipment! Very sturdy and easy to assemble! Highly recommended”

Helpful Report

Posted 2 months ago

“Instructions for assembly were good, went together pretty good, had one threaded insert off alignment with the mating brace and had to grind a hole a little larger. I'm very happy with the product and it's sturdiness.”

Helpful Report

Posted 2 months ago

“Easy shopping experience and my stuff was packaged well! Sometimes when you order weights and stuff the box is falling apart. But titan packed it well in a really sturdy box”

Helpful Report

Posted 2 months ago

“Bought this bench on cyber Monday. The hardware that was sent seems to be incorrect, I don’t have all the right pieces to put it together. After multiple support tickets and a phone call to customer support, still no hardware. It’s been a month since I have ordered this bench and I haven’t been able to use it once. This is my fist time buying from Titan Fitness and it will be my last this customer experience has been horrible and frustrating.”

Helpful Report

Posted 2 months ago

“Brilliantly easy to assemble and the delivery exceeded my expectations. We love Titan Fitness!”

Helpful Report

Posted 2 months ago

“Great product keeps my Barbells organized and saves space in my gym. Would recommend.”

Helpful Report

Posted 2 months ago

Titan Fitness is rated 4.5 based on 29,688 reviews