Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,018 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 31,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Titan delivers on speed of delivery, affordability and customer service for sure. I will continue to look the Titan for equipment. My one critique is an inconsistency in appearance of the dumbbells. Some say Titan on them and others just say the weight. Why are they all not uniform? This is clearly a minor, more perfectionist critique.”

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Posted 1 year ago

“Incredible customer service and really fast shipping. I was surprised how fast I received my item.”

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Posted 1 year ago

“I'm very happy with the rack, I had debated getting one for a long time and finally went with the T2 series. It's very well made and at a good price. The assembly was easy to follow, I think it definitely requires 2 people. My only complaint on the assembly is that taking the bolts out of the wrapping was extremely difficult, somehow the wrapping fused to the bolts and it took some effort to get the wrapping off. I received great customer service on a couple of questions, quick replies.”

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Posted 1 year ago

“Titan's customer service has never done me wrong!”

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Posted 1 year ago

“Easy to shop, product arrived in 3 days!”

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Posted 1 year ago

“We currently have three Titan machines and we love them. They're high quality, easy to assemble and perfect for a home gym. Titan offers excellent customer service, product selection and delivery speed.”

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Posted 1 year ago

“I have a few Titan products - all have been solid, fairly easy to put together, and delivered in a timely, prompt manner.”

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Posted 1 year ago

“Fast shipping, good prices, amazing packaging!”

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Posted 1 year ago

“Came packaged excellent .and super quick.”

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Posted 1 year ago

“Product is of high quality and was easy to put together. Shipment was timely. Would order from titan again any day.”

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Posted 1 year ago

“Their customer service is amazing, instantly fixed the problem I was having.”

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Posted 1 year ago

“I give the product 3 stars because the instructions are soooo bad. You can barely read the instructions and then where to put the nuts and bolts is a wild guess. There is one point in the instructions where the wording has P1, P2, P3, etc, but there is nowhere to be found which wheel is P1, P2, P3, etc. I ended up going to a hardware store to get more nuts and bolts as well as the space separators. Not sure if I did not get the parts or if I put them in the wrong place because of the crappy instructions. Would be good, for a product at this price, to have a step by step video. Other then that, the product works very well.”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“Solid built rack and shipping on anything purchased from Titan is super fast !!!!”

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Posted 1 year ago

“Very fast shipping company with quality products at a very reasonable price.”

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Posted 1 year ago

“Extremely disappointed in Titans customer service especially from a company I have used for years for gym equipment. Put a cancel request in the next business day as the product I ordered was not going to work and already put a second order with Titan for the right product. After a day of waiting for a response I was finally told that they were too late in putting the cancel request in and that the product shipped before they could cancel the order. I was told to just deny the delivery which I could not do due to being at work. After contacting Titan again I was told I was going to have to return it on my own dime. The shipping company told me that it was going to be $350+ to ship it back which is as much as I paid for my order. When I called again to see if there was a solution the customer service rep hung up on me. Needless to say I will no longer be buying anything from Titan or recommending Titan to anyone I know.”

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Posted 1 year ago

Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turnaround time. I looked through your account and found that you had already spoken with one of our product specialists, who had already submitted your return request. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Great company with excellent customer service.”

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Posted 1 year ago

“I love my titan gear. I had some other components that I was using with my old set up so when I needed to replace what I had it was a easy choice for me.”

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Posted 1 year ago

“Titan Fitness products are top notch, heavy duty pieces of equipment that should last forever. Their prices for the quality are unmatched.”

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Posted 1 year ago

“Titan Fitness has great equipment for a fair price. Will be buying again!”

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Posted 1 year ago

“The leverage squat machine is the second purchase from Titan Fitness and it, again, exceeded expectations. When one sees products online, there is no real guarantee of quality. Titan products remove that unease from the buying process. The equipment is sturdy, commercial-grade steel. The squat machine movement is smooth and it provides a wide, very supportive base that handles the weight. Titan is the best fitness company in the business. Highest recommendation.”

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Posted 1 year ago

Titan Fitness is rated 4.5 based on 31,018 reviews