Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.47

4.5 Rating 30,325 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 30,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 4 star review on 21st April 2026

Titan Fitness 5 star review on 13th January 2026

Sean D

1551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Titan Fitness provides solid products with versatile attachments at affordable prices for the home gym owner looking to build a quality training facility without breaking the bank or selling a kidney. I will be a returning customer for sure.”

Helpful Report

Posted 1 year ago

“Received the wrong product. Spoke to Titan numerous times. Have not been shipped the correct product. Insanity. Over $600 purchase.”

Helpful Report

Posted 1 year ago

Hi. I truly apologize for the inconvenience this has caused. Upon reviewing your case, I can confirm that our support team has been in touch with you and has already arranged a replacement for the incorrect product. We understand how frustrating this situation is, especially for a significant purchase, and we’re working to ensure you receive the correct item as soon as possible. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“The rack showed up fast and was very easy to set up. Recommend doing so with 2 people but I was able to do it all solo. It’s very sturdy. Would recommend to anyone looking for a new rack”

Helpful Report

Posted 1 year ago

“Sturdy and was easy to assemble. The safety bars took an extra almost 2 weeks to arrive, but I did order the rack around the holidays”

Helpful Report

Posted 1 year ago

“Bought a scratch and dent product! Came to me with a missing piece but Titan’s support group was excellent and got me the part!”

Helpful Report

Posted 1 year ago

“Good outfit that delivers what they say.”

Helpful Report

Posted 1 year ago

“Works great. Weight moves super smooth across the bars”

Helpful Report

Posted 1 year ago

“Titan delivers on speed of delivery, affordability and customer service for sure. I will continue to look the Titan for equipment. My one critique is an inconsistency in appearance of the dumbbells. Some say Titan on them and others just say the weight. Why are they all not uniform? This is clearly a minor, more perfectionist critique.”

Helpful Report

Posted 1 year ago

“Incredible customer service and really fast shipping. I was surprised how fast I received my item.”

Helpful Report

Posted 1 year ago

“I'm very happy with the rack, I had debated getting one for a long time and finally went with the T2 series. It's very well made and at a good price. The assembly was easy to follow, I think it definitely requires 2 people. My only complaint on the assembly is that taking the bolts out of the wrapping was extremely difficult, somehow the wrapping fused to the bolts and it took some effort to get the wrapping off. I received great customer service on a couple of questions, quick replies.”

Helpful Report

Posted 1 year ago

“Titan's customer service has never done me wrong!”

Helpful Report

Posted 1 year ago

“Easy to shop, product arrived in 3 days!”

Helpful Report

Posted 1 year ago

“We currently have three Titan machines and we love them. They're high quality, easy to assemble and perfect for a home gym. Titan offers excellent customer service, product selection and delivery speed.”

Helpful Report

Posted 1 year ago

“I have a few Titan products - all have been solid, fairly easy to put together, and delivered in a timely, prompt manner.”

Helpful Report

Posted 1 year ago

“Fast shipping, good prices, amazing packaging!”

Helpful Report

Posted 1 year ago

“Came packaged excellent .and super quick.”

Helpful Report

Posted 1 year ago

“Product is of high quality and was easy to put together. Shipment was timely. Would order from titan again any day.”

Helpful Report

Posted 1 year ago

“Their customer service is amazing, instantly fixed the problem I was having.”

Helpful Report

Posted 1 year ago

“I give the product 3 stars because the instructions are soooo bad. You can barely read the instructions and then where to put the nuts and bolts is a wild guess. There is one point in the instructions where the wording has P1, P2, P3, etc, but there is nowhere to be found which wheel is P1, P2, P3, etc. I ended up going to a hardware store to get more nuts and bolts as well as the space separators. Not sure if I did not get the parts or if I put them in the wrong place because of the crappy instructions. Would be good, for a product at this price, to have a step by step video. Other then that, the product works very well.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“Solid built rack and shipping on anything purchased from Titan is super fast !!!!”

Helpful Report

Posted 1 year ago

Titan Fitness is rated 4.5 based on 30,325 reviews