Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 5,801 Reviews

92 %

of reviewers recommend Torque King 4x4

4.7

Based on 5,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t review what I have not received!”

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Posted 3 years ago

“The prices for shipping are extremely high and caused me to split my purchase between another online part store.”

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Posted 3 years ago

“Super friendly and helpful staff. Took way long to get the parts to them”

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Posted 3 years ago

“After three calls and almost two weeks, I’m still waiting on the parts to be shipped. Good customer service, just longer wait then I was hoping for.”

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Posted 3 years ago

“Had really good customer service up until I got my package earlier and sent them a message about the one specific part I needed being wrong... I paid extra for faster shipping and it wound up still showing up 4 days later than it was supposed to and now the pinion yoke is wrong”

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Posted 3 years ago

“overall pleased with the service when I can talk to a person directly. follow-up for voice and emails is not very good so far. i requested a copy of an invoice that I misplaced on the 14th and have not had a response yet.”

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Posted 3 years ago

“I ordered a locking ring for my ford automatic hubs from you. The small metal ring cost $15 and then another $15 to ship. All for a small locking ring that probably cost almost nothing to make. When I received it it was too big. I had to cut it and bend it to make it fit. Luckily I had part of the old one to use as a pattern.”

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Posted 3 years ago

“Received wrong item , caused holiday problem .”

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Posted 3 years ago

“gaskets for my dana 44 closed knuckle dont fit - bought spindles for the same axle and the bronze bushings are to large on the inside diameter, emailed about returning them and never heard back - ive spent alot of money with you and overall im happy but communication could improve”

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Posted 3 years ago

“Best not leave a review at this time as 1 of the main items was missing from my order. I called on 12-18-20, and I've heard nothing yet as to the status of this issue. Thanks”

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Posted 3 years ago

“The transfer case mounting stud was broken in shipping I was able to remove it and replace it with one out of the old one so maybe work on better packing”

Torque King 4x4 3 star review on 16th December 2020

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Posted 3 years ago

Hi- thanks for the photos. We do package them using foam-in-bag cushioning and band them to a pallet for easier handling. We have no control over the package handlers kicking them around or dropping them off trucks while in transit...

Posted 3 years ago

“Still awaiting delivery it has not been 15 business says since order ahipped.”

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Posted 3 years ago

“Items were delayed with no explanation.”

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Posted 3 years ago

Hi- Your order shipped the day you placed it... You chose 1st class mail as the shipping method, that can take a couple weeks sometimes.

Posted 3 years ago

“Hard to write a review when the USPS hasn't delivered them yet. Scheduled for delivery on the 5th of Dec, today is the 11th and still no parts. I'll be sure to write back as soooon as they are delivered.”

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Posted 3 years ago

“my order was placed with Brandon for an overnight delivery. He assured me that it would be picked up in the morning and delivered the next day. I was suprised at this because Thanksgiving was the next day. Anyway, i PAID THE $50 for the "overnight", and didn't see the package until 6 days later. I had already taken the transfer case apart, so I was without my truck for those 6 days. VERY inconvienent. Robert Lemay”

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Posted 3 years ago

“The parts seem very high quality and the sight is easy to use. The only thing i did not give an extra two stars for was that when i ordered something from them i forgot to add one thing to my order and there was no way to edit or cancel the order so i had to pay extra in shipping costs. I guess its partially my fault for not adding the other item but on any other site there are usually options to correct human error on the purchasers part.”

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Posted 3 years ago

“Need a quicker turn around, I placed my order Thursday morning, had to call on Monday for a tracking number, so my truck sat through the weekend, it’s only overnight freight from Billings to Missoula, will purchase again, but please ship ASP!!”

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Posted 3 years ago

Hi there- your order did ship on the date that was estimated when you ordered. There was a 2 day lead time shown, and your parts did ship exactly how we estimated.

Posted 3 years ago

“it was the wrong seal a needed the rear output shaft seal not the front out put seal on a 1984 k10 np208c transfer case”

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Posted 3 years ago

Hi- as far as I can tell we shipped you exactly what you ordered...

Posted 3 years ago

“I was happy with the service and product but the shipping was to much and then had to pay 43$ duty on 160$ part so not price effective All in i could of saved 50$ shopping local”

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Posted 3 years ago

Hi there- we have no control on what other countries charge for Duties and Taxes on products from the US, but I believe different shipping methods incur different charges, and I hear the Mail delivery service has the best taxation rates.

Posted 3 years ago

“I shipped my order back didn’t fit like you guys said it would. 70$ for 6 nuts😯😯 that’s outrages. Anyhow shipping was fast I will say”

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Posted 3 years ago

Torque King 4x4 is rated 4.7 based on 5,801 reviews