TouchUpDirect Reviews

4.61 Rating 12,516 Reviews
91 %
of reviewers recommend TouchUpDirect
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.40 out of 5
Returns & Refunds
Returns Process
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website




7622 Van Nuys Blvd.

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TouchUpDirect Reviews | 7th July 2020
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TouchUpDirect Reviews | 14th July 2020
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Anonymous  // 01/01/2019
East to find the color I was looking for and wed site was easy to navigate. Checkout was simple. Good job
Went as it should no problems.
Quick and friendly response time.
Willingness to attempt to solve the problem.
Open to feedback without making excuses.
Hopefully the item will come quickly and the new applicator will work. πŸ‘πŸΌ
Could not find paint color anywhere other on line sight s were harder to use thanks
It was easy to find what I needed. I was a bit taken back when the front page lists a price range page. Then I am redirected to a second that has the what is really going to cost me. How about just making it all upfront.
I was pleased .
Touchup Direct was so great! I loved what I ordered which was supposed to match my car but unfortunately didn't end up matching. This was because I've had my car for a while, so the new touchup paint didn't perfectly reflect my old paint! That was totally okay! I also think I put a bit too much primer underneath, so it was noticeable under the paint. I let customer service know and they refunded me immediately. They have both amazing customer service and products, I was just sad the new paint didn't match my faded paint. :(
For right now I am happy until I see the paint I will put my review
Great color match and timely shipping.
Pop ups made it hard to see and navigate on my phone. Could be better from a desktop I guess
The only reason it wasn't 5 is because I kind of thought you'd at least offer a discount since you don't offer a gallon , 4 qts make a gallon but that's too exspensive !!
Customer service was somewhat quick to respond
Easy to find the have to see if it is a match with my suv
The website was very easy to navigate. I was able to find my paint match easily. Will wait for product to be sure of color match, ease of use and finish look to make any more judgements.
Thank you
Product is excellent. It took 13 days to get here. I never got a shipping confirmation and when it hadn't arrived I sent an email which was promptly answered saying it would be looked into. However, it arrived the next day. I would have given 5 stars if it had gotten here quicker.
I got the kit with everything ok should need. You should do more to indicate either the size of the contents, or better still, the square footage it should cover. That way we would know if we need to order more initially.
Still waiting for my delivery but shopping was pretty straighforward.
Ordering was great. A simple process
TouchUpDirect is rated 4.61 based on 12,516 reviews