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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
I gotta say, it doesn't look good. I read and re-read the directions several times to make sure I was doing it right before I started, and follwing the directions to a T, it still seems like the paint it too thick. I think perhaps a smaller brush would have done the trick. Perhaps you could tweak that. Rating this as acceptable because at least my car isn't rusting anymore and the color was spot on!
Helpful Report
Different to use on small scratches, would be easier to use with a fine tip .
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Easy to navigate website. Wish shipping was faster.
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Overall it worked just fine but after about 20 or so pumps the markers just started to fall out of the casing and wouldn't get new paint/primer as easily as when first opened.
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Product not that great.
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The paint didn't really match
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I have not received my purchase yet so I can not make a fair review
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Did a good job
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Was supposed to receive my touch-up paint etc. This past Friday!
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Very long delivery time to Europ (Denmark), would be nice that you inform about when ordering and follow up with information to Customer during shiping
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No information on how to clean brushes after using primer, paint and clear coat.
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I haven't return opened the box it was shipped in, as I realized I don't need the spray. Can I return it? How? (I couldn't find return instructions on your website).
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Instruction for use need to be more detailed and much clearer. Spend more time as to when to use the pen and the brush end of the applicator. What is the same paper for, and when is it used.
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Service was somewhat quick. However, the color did not come close to the color of my vehicle
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Very pricey & not a good match
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I had several nicks and scratches to cover on my rear bumper. I followed the instructions carefully. Could be my inexperience but while the blemishes were covered the touch-ups didn't really blend with the existing paint. The end result was a nicer look but the touch-ups are very noticeable. Overall, acceptable since they are not noticeable from a distance of say 20 feet or more.I would try again and perhaps invest in a polisher/sander to finish.
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The paint match perfect but the can sprayed spit too much, the clear coats spit as well as the paint can
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The black paint matched well and the applicator pen was easy to use. The clear coat, however, was sticky and did not go on well at all and actually made the scratch look almost worse than without any touch up. Not sure if there is a safe way to remove it.
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Color doesn't match very closely.
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Easy enough to use but my paint did not appear to match my paint exact.
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TouchUpDirect is rated 4.6 based on 13,871 reviews