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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Not a good mstch. Will try sgsin.
Helpful Report
The paint matched perfectly. The problem was that two of the brushes were bent which made spreading the paint very difficult.
Helpful Report
THE TOPCOAT TUBE WAS DRIED OUT AND WOULD NOT COVER THE TEST STRIP. TOUCH UP REPLACED THE TUBE, HOWEVER THE REPLACEMENT WAS DRIED OUT AS WELL.
Helpful Report
Color match is perfect. Spray tip is terrible. Paint comes out random at best and very uneven regardless how you hold can leaving streaks in finish. No matter what distance or at what angle you spray part over spray is terrible due to poor spray tip pattern and how paint is pulled from can.
Helpful Report
The three star rating is based only on the recent experience. It would have been 5 stars for certain if you would have been able to get the paint to match my original paint. Unfortunately, we together could not make it happen. Sam was outstanding in his efforts and gets 5 stars+. for his efforts. He did everything he could to try and achieve a match. He could see the problem with the mid coat throwing off the color, but we were not able to solve the problem and thus the 3 Star overall rating. Sam did offer a refund since we could not make the paint match, but I have not yet seen that credit on my account, but I will continue to look for it.
Helpful Report
Fair produce
Helpful Report
Silver smoke for Indian motorcycle is not a match
Helpful Report
Color match was spot on, the area I needed to cover would have been better suited for an aerosol can. So I have to resend and do it again.
Helpful Report
Well I had a hard time getting information on when my order was actually going to be delivered, when the order was placed I was informed it would be delivered the next day but it took about a week. Communication would have been good
Helpful Report
Not bad, it works okay on minor scratches that are not deep.
Helpful Report
Not as clear as I would have hoped but still covered up the paint chip
Helpful Report
Did the job
Helpful Report
worked ok.
Helpful Report
The quality of the paint is good, but unfortunately the paint was metallic and not the flat black #P463 I was looking for.
Helpful Report
The directions were very confusing, since never done this before, I needed instructions 101. The job looks terrible,
Helpful Report
I received my order but when I applied the paint it didn't match.
Helpful Report
The color match is nearly flawless. The pens need improvement though. I had one come completely apart, spilling paint EVERYWHERE but they replaced it. Now I have another one that doesn't flow paint to the tip after the first initial use...:-(
Helpful Report
good but not exact.
Helpful Report
I just have to guess that’ll be OK. I have not received the product.
Helpful Report
The time between ordering and shipping was great, but the paint pen leaked during shipping and was a mess to clean before using. Other than that, it works as expected.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews