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TouchUpDirect Reviews

4.6 Rating 13,867 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,867 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
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Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
19
Anonymous
Anonymous  // 01/01/2019
Not a good mstch. Will try sgsin.
Helpful Report
Posted 6 years ago
The paint matched perfectly. The problem was that two of the brushes were bent which made spreading the paint very difficult.
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Posted 6 years ago
THE TOPCOAT TUBE WAS DRIED OUT AND WOULD NOT COVER THE TEST STRIP. TOUCH UP REPLACED THE TUBE, HOWEVER THE REPLACEMENT WAS DRIED OUT AS WELL.
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Posted 6 years ago
Color match is perfect. Spray tip is terrible. Paint comes out random at best and very uneven regardless how you hold can leaving streaks in finish. No matter what distance or at what angle you spray part over spray is terrible due to poor spray tip pattern and how paint is pulled from can.
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Posted 6 years ago
The three star rating is based only on the recent experience. It would have been 5 stars for certain if you would have been able to get the paint to match my original paint. Unfortunately, we together could not make it happen. Sam was outstanding in his efforts and gets 5 stars+. for his efforts. He did everything he could to try and achieve a match. He could see the problem with the mid coat throwing off the color, but we were not able to solve the problem and thus the 3 Star overall rating. Sam did offer a refund since we could not make the paint match, but I have not yet seen that credit on my account, but I will continue to look for it.
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Posted 6 years ago
Fair produce
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Posted 6 years ago
Silver smoke for Indian motorcycle is not a match
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Posted 6 years ago
Color match was spot on, the area I needed to cover would have been better suited for an aerosol can. So I have to resend and do it again.
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Posted 6 years ago
Well I had a hard time getting information on when my order was actually going to be delivered, when the order was placed I was informed it would be delivered the next day but it took about a week. Communication would have been good
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Posted 6 years ago
Not bad, it works okay on minor scratches that are not deep.
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Posted 6 years ago
Not as clear as I would have hoped but still covered up the paint chip
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Posted 6 years ago
Did the job
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Posted 6 years ago
worked ok.
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Posted 6 years ago
The quality of the paint is good, but unfortunately the paint was metallic and not the flat black #P463 I was looking for.
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Posted 6 years ago
The directions were very confusing, since never done this before, I needed instructions 101. The job looks terrible,
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Posted 6 years ago
I received my order but when I applied the paint it didn't match.
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Posted 6 years ago
The color match is nearly flawless. The pens need improvement though. I had one come completely apart, spilling paint EVERYWHERE but they replaced it. Now I have another one that doesn't flow paint to the tip after the first initial use...:-(
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Posted 6 years ago
good but not exact.
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Posted 6 years ago
I just have to guess that’ll be OK. I have not received the product.
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Posted 6 years ago
The time between ordering and shipping was great, but the paint pen leaked during shipping and was a mess to clean before using. Other than that, it works as expected.
Helpful Report
Posted 6 years ago
TouchUpDirect is rated 4.6 based on 13,867 reviews