TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,867 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Color wasn't as close as expected.”

Helpful Report

Posted 6 years ago

“The paint code 040 was a shade darker than my car color. Other than that, it’s was good paint.”

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Posted 6 years ago

“No matter how long I waited or how many applications of paint, the clear coat keeps removing it. So I had to go with just the paint.”

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Posted 6 years ago

“The color match was superb, but the clearcoat actually hardened at it was being applied, leaving a rough-looking appearance to the area. Still, the area looks better than before the touch-up as far as I'm concerned.”

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Posted 6 years ago

“The point of the pen is not sufficientl enough for small applications.”

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Posted 6 years ago

“When I received the bottle half of it was spilled into the envelope. It was stuck to my receipt that was enclosed. I am going to have enough to do my touch ups but the lids need to be more secure when shipping .”

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Posted 6 years ago

“Paint ordered was correct color, but did not have the gold metal flake in it that my truck has. Therefor, I was unable to use the paint. Tried the paint to see if it match, so I suppose I wasn’t able to return it.”

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Posted 6 years ago

“Paint was not a good match but hear silver is hard to blend and or match up.. shipping was fast”

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Posted 6 years ago

“The paint I received was the right match to what I have on my Vehicle. But it was some what close.”

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Posted 6 years ago

“I was at first impressed when I got it but the color was not identical, which I understand is hard to do and the clear coat when I added it 2 days later didn't look smooth, it looked clumped on the color even though the color was dry. works probably best on chips. I had a small stripe to fix.”

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Posted 6 years ago

“It is a great product. I will recommend to people who might ask. I will continue to use this product as necessary in the future. Had to put a second coat on vehicle because first coat did not cover properly.”

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Posted 6 years ago

“Color for 2017 Santa Fe was almost a match. Good product for minor scratches”

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Posted 6 years ago

“Product is as advertised.”

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Posted 6 years ago

“The color match was perfect but the clear coat was to thick and globby upon application. Dried to fast and required a lot of time sanding and polishing to smooth it out.”

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Posted 6 years ago

“It took me a while to get the package after paying such expensive postage. I have not use the product yet but it looks like it's going to do the job”

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Posted 6 years ago

“The paint did not match. Maybe my fault since I tried to use a pen on a long scratch. Probably be fine on a rock chip.”

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Posted 6 years ago

“The touch up paint kit was great but the isopon scratch and stone chip filler did not come with any of the things I thought the package would include. It was a bit disappointing.”

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Posted 6 years ago

“Well packaged product but a bit skimpy on paint...”

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Posted 6 years ago

“The explainations of what kit to get based on damage is not good enough for what should have been fine according to thier description up sale-ing not special paint pens.”

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Posted 6 years ago

“not exactly right shade”

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Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,867 reviews