TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Color wasn't as close as expected.”

Helpful Report

“The paint code 040 was a shade darker than my car color. Other than that, it’s was good paint.”

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“No matter how long I waited or how many applications of paint, the clear coat keeps removing it. So I had to go with just the paint.”

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“The color match was superb, but the clearcoat actually hardened at it was being applied, leaving a rough-looking appearance to the area. Still, the area looks better than before the touch-up as far as I'm concerned.”

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“The point of the pen is not sufficientl enough for small applications.”

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“When I received the bottle half of it was spilled into the envelope. It was stuck to my receipt that was enclosed. I am going to have enough to do my touch ups but the lids need to be more secure when shipping .”

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“Paint ordered was correct color, but did not have the gold metal flake in it that my truck has. Therefor, I was unable to use the paint. Tried the paint to see if it match, so I suppose I wasn’t able to return it.”

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“Paint was not a good match but hear silver is hard to blend and or match up.. shipping was fast”

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“The paint I received was the right match to what I have on my Vehicle. But it was some what close.”

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“I was at first impressed when I got it but the color was not identical, which I understand is hard to do and the clear coat when I added it 2 days later didn't look smooth, it looked clumped on the color even though the color was dry. works probably best on chips. I had a small stripe to fix.”

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“It is a great product. I will recommend to people who might ask. I will continue to use this product as necessary in the future. Had to put a second coat on vehicle because first coat did not cover properly.”

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“Color for 2017 Santa Fe was almost a match. Good product for minor scratches”

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“Product is as advertised.”

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“The color match was perfect but the clear coat was to thick and globby upon application. Dried to fast and required a lot of time sanding and polishing to smooth it out.”

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“It took me a while to get the package after paying such expensive postage. I have not use the product yet but it looks like it's going to do the job”

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“The paint did not match. Maybe my fault since I tried to use a pen on a long scratch. Probably be fine on a rock chip.”

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“The touch up paint kit was great but the isopon scratch and stone chip filler did not come with any of the things I thought the package would include. It was a bit disappointing.”

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“Well packaged product but a bit skimpy on paint...”

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“The explainations of what kit to get based on damage is not good enough for what should have been fine according to thier description up sale-ing not special paint pens.”

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“not exactly right shade”

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TouchUpDirect is rated 4.6 based on 13,871 reviews