TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,867 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK, but clearcoat tends to dissolve color coat (even after it is very dry) showing white primer.”

Helpful Report

Posted 6 years ago

“Nice product,expensive”

Helpful Report

Posted 6 years ago

“The base coat white seems to be a good match. The mid pearl coat has a yellowish tinge on it. What surprised me was the end tip was unusable for both pens & so I had to use the brush & the 2 pens were less than 1/3 full. I've no idea if I had a bad batch or someone packaged a used one. I'm makring the review "acceptable" because I was able to use the product, but I would hesitate to buy it again”

Helpful Report

Posted 6 years ago

“I bought three different product consisting of two orders the spray can was spot on matched factory paint perfect. The pen and small bottle of paint with the brush was way off on color and I feel as thought I wasted money by purchasing this items as I couldn’t use the”

Helpful Report

Posted 6 years ago

“Good but not great”

Helpful Report

Posted 6 years ago

“The product was easy to apply. Unfortunately it was not an exact match. The car I was touching up was eight years old, that is most likely the reason why it was not an exact match. But I would recommend the product.”

Helpful Report

Posted 6 years ago

“Product did not cover as well as expected. Will go with a different apllication next time.”

Helpful Report

Posted 6 years ago

“The paint product arrived quickly and efficiently. Unfortunately, the result was not to my liking. I do not think this is the company’s fault, more likely my inexperience with touch up paint.”

Helpful Report

Posted 6 years ago

“It didn’t match”

Helpful Report

Posted 6 years ago

“Overall good but color match was not very close.”

Helpful Report

Posted 6 years ago

“The primer got blocked up, and the clear coat takes off any color I put on the day before. The color itself is great!”

Helpful Report

Posted 6 years ago

“Color wasn’t an exact match but was close”

Helpful Report

Posted 6 years ago

“Pretty good color match.”

Helpful Report

Posted 6 years ago

“Mixed results. The color match to my 2015 Grand Cherokee was very good. However, the primer was exceptionally difficult to work with.”

Helpful Report

Posted 6 years ago

“The touch up pen that I ordered was hard to use. To me, it was a total waste of money. I ended up purchasing a bottle of touch up paint with a brush from another company.”

Helpful Report

Posted 6 years ago

“Paint matched great but clear coat dried white in a spot or two and seamed powdery out of can.”

Helpful Report

Posted 6 years ago

“The color did NOT match. I had to just live with the non-color match.”

Helpful Report

Posted 6 years ago

“I didn't have time to let it dry due to weather in March. It looked good enough to avoid extra charges on my lease return.”

Helpful Report

Posted 6 years ago

“After several attempts, they could not provide the right color. Their customer service is great ,but it was baffling that several attempts produced the same mismatch. When providing the paint code to another company, it was an exact match. Hopefully a rare situation.”

Helpful Report

Posted 6 years ago

“Color was off. Could not get it apply that well.”

Helpful Report

Posted 6 years ago

TouchUpDirect is rated 4.6 based on 13,867 reviews