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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
OK, but clearcoat tends to dissolve color coat (even after it is very dry) showing white primer.
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Nice product,expensive
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The base coat white seems to be a good match. The mid pearl coat has a yellowish tinge on it. What surprised me was the end tip was unusable for both pens & so I had to use the brush & the 2 pens were less than 1/3 full. I've no idea if I had a bad batch or someone packaged a used one. I'm makring the review "acceptable" because I was able to use the product, but I would hesitate to buy it again
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I bought three different product consisting of two orders the spray can was spot on matched factory paint perfect. The pen and small bottle of paint with the brush was way off on color and I feel as thought I wasted money by purchasing this items as I couldn’t use the
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Good but not great
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The product was easy to apply. Unfortunately it was not an exact match. The car I was touching up was eight years old, that is most likely the reason why it was not an exact match. But I would recommend the product.
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Product did not cover as well as expected. Will go with a different apllication next time.
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The paint product arrived quickly and efficiently. Unfortunately, the result was not to my liking. I do not think this is the company’s fault, more likely my inexperience with touch up paint.
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It didn’t match
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Overall good but color match was not very close.
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The primer got blocked up, and the clear coat takes off any color I put on the day before. The color itself is great!
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Color wasn’t an exact match but was close
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Pretty good color match.
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Mixed results. The color match to my 2015 Grand Cherokee was very good. However, the primer was exceptionally difficult to work with.
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The touch up pen that I ordered was hard to use. To me, it was a total waste of money. I ended up purchasing a bottle of touch up paint with a brush from another company.
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Paint matched great but clear coat dried white in a spot or two and seamed powdery out of can.
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The color did NOT match. I had to just live with the non-color match.
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I didn't have time to let it dry due to weather in March. It looked good enough to avoid extra charges on my lease return.
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After several attempts, they could not provide the right color. Their customer service is great ,but it was baffling that several attempts produced the same mismatch. When providing the paint code to another company, it was an exact match. Hopefully a rare situation.
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Color was off. Could not get it apply that well.
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews