TouchUpDirect Reviews

4.62 Rating 11,126 Reviews
91 %
of reviewers recommend TouchUpDirect
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 92%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.37 out of 5
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website




7622 Van Nuys Blvd.

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The company should make it clear that online communication is the only way to make contact. The phone number is useless as customer service people are never available (I called five times) and the program asks you to call again another time and then hangs up. Online customer service was in contact within hours and satisfactory.
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Easy to use
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Website was easy to use.
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Easy browsing. Fast checkout.
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Nice to be able to purchase paint for a car that is 10 yrs. old.
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Easy shopping and check out but didn't get tracking information
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Haven’t even shipped yet but you want me to write a review??? What can I say except no idea how good or bad your company is?
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This is the first time I used. Hence a 4.
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Pretty easy to navigate and quick ordering -
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so far great
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Shopping experience was very good. I had a unique color that I was able to match on your website.
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Process was easy was able to use my PayPal account.
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Easy to find the color I needed. Shipping, however, was less than what I expected as the product wasn't immediately available.
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Keeps you informed up to shipment of product
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Reasonably priced, free shipping, color matches perfectly, and it comes in small to large application kits.
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The shopping was fine, however, a better connection to Amazon Pay would have been helpful. Not very smooth but eventually it worked.
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Had an issue with my order but was resolved quickly.
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I was excited to be able to find the touch-up paint for my car. It's a small spot some one either opened their door and hit mine or a cart hit it. But it would have had to b very windy to do that. It was the back driver's side. Thanks can't wait to touch it up.
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Ordering and information provided was sufficient enough for me to give the product a try. Hopefully, it is easy to use and will not damage my car and cost much more to repair.
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TouchUpDirect is rated 4.62 based on 11,126 reviews