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TouchUpDirect Reviews

4.6 Rating 13,864 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,864 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
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Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
18
Anonymous
Anonymous  // 01/01/2019
I was happy to find the paint that I needed along with the option to purchase the clear coat in a package. My only disappointment is the lead time to get the paint delivered. I was hoping to have it early next week but the 14 days will not get it here as quickly as I had hoped.
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Posted 3 years ago
It seemed to be easy enough, now if I get the correct product, it will be excellent.
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Posted 3 years ago
I have a hearing problem and had a rough time hearing to order taker
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Posted 3 years ago
had the color that was needed
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Posted 3 years ago
So far so good just wish I could track the shipment
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Posted 3 years ago
Paint arrived within a week Thank you very much ! Paint match is very good ! Thank you very much. Arthur
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Posted 3 years ago
It would be easier to give a review after I get the product and use it but so far so good
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Posted 3 years ago
It was a easy website to use.Now we see how long it takes to receive I paid over 18$ for fast shipping.
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Posted 3 years ago
So far so good. My final rating will come with the actual product, its quality, ease of use, etc.
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Posted 3 years ago
Simple and painless process.
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Posted 3 years ago
The ordering process was easy and quick. The proof is in the paint. Your survey request seems a bit early.
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Posted 3 years ago
Service was excellent
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Posted 4 years ago
...........
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Posted 4 years ago
So far so good
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Posted 4 years ago
Had a question about my order and they were very quick to respond back
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Posted 4 years ago
The tip of the color pen applicator remained hard with the paint making it a little difficult to evenly spread out the color.
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Posted 4 years ago
I haven’t received my order as it’s been over 14 days have no way of tracking customer service was great will write a review once I receive my order
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Posted 4 years ago
Tried touchup pen and it worked well. Now I’m trying the spray.
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Posted 4 years ago
I think you should offer shipping tracking on all packages.
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Posted 4 years ago
Still haven't received product so I really can't say. They have great HR and response times though
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Posted 4 years ago
TouchUpDirect is rated 4.6 based on 13,864 reviews