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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service. Fast fulfillment. Happily correct MY order error! Recommend.
Helpful Report
While the scratch was too deep to fix with pens alone it DID cover up enough so that it didn't drive me crazy looking at it...Just check out the photos!!! Great stuff!!!
Helpful Report
(Jeep) -
Wow! Lori, This really does look great. Thank you for taking the time to share your results. - Lonnie T.
The process to order was easy. The paint kits make life easier. I am hoping delivery will be just as accommodating.
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The easiest paint ordering process I've ever used!
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Purchased IND011 Silver Smoke paint for my 2017 Indian Chieftain Limited. Delivery was fast and cost effective. TD Website does not list this color for my bike but does for the Scout. Same color same year. Paint color was spot on and easy to shoot evenly from the spray can. However, the website will instruct TD personnel to supply GLOSS clearcoat when the package is purchased with both paint and clear. Knowing it is a matte finish I asked for Matte clear after I received gloss clear. This Matte clear wasn't exactly correct either but I made it work. I later learned that I did not see (Not easy to find) the TD web page explaining the 5 different low gloss clearcoats. Now I know Matte is a catch all term for low gloss. A few phone calls and some digging on their end reveled that the correct clear should have been a low gloss "eggshell" clear. The website has been this way for a couple of years and really must be updated. Would have given 5 stars if not for the confusion and extra work needed to correct the clear issue. However, they didn't just blow me off. I hope this helps the next person looking for ANY low gloss finish of which Matte happens to be one of five.
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First rate attention to my order- product as described!- solid seller!
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First I was very happy you wasted no time sending my order. Having all the material needed to touch up the paint on my car was very handy. The paint covered well and the color was a perfect match.
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So far so good - waiting for shipment
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paint came in quickly, and matched perfectly.
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(Jeep) -
Hard to find matching paint for older, classic, cars...specifically my 1990 Mazda RX7 convertible (Harbor Blue metallic...5D). The passenger side mirror was struck in a parking lot and the cowl was broken, so I replaced it, but could only find one that was red! Your paint worked perfectly and was a PERFECT match (see photos). It was actually a better match than a fender I had repainted at a local chain collision shop last year. I taped the mirror and mounting plate so they wouldn't get painted, then light sanded with 1500 grit wet paper, tack cloth wiped it, then wiped with a towel dampened with MEK. No primer, just put 5 coats of your paint on it (about an hour drying between each one) followed by 4 coats of clear coat (I already had some clear coat...so it wasn't your product...sorry!). Very pleased! Thanks! Note the photos...after painting on my bench, and after reinstalling on the car. The camera makes it look lighter than it really is. To my eye (which is all that's important!) it's perfect.
Helpful Report
Used you’re product to paint a fender. Primer, color coat and clear coat went on poorly, inconsistent pressure in spray cans caused poor results. Paint didnt level well and seem old! I wasted my mone and time.
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It was a good find
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Great communication and customer service.
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Terrific customer service and follow-up
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Aby was really great and responsive to my needs!
Helpful Report
I ordered a set of touch-up pens to repair some small chips of paint on the rear bumper of my car when our garage door collided with it owing to a poor parking execution. Unfortunately, the pens would not deliver any liquid. I called TouchUpDirect and they have promised to replace the pens with bottles of the three fluids having brush delivery rather than pens. We will see how it goes when they arrive. The pleasant woman with whom I spoke resolved the issue promptly and I am awaiting the arrival of the replacements.
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Very easy to order. I was impressed they had the factory color for my 1981 GMC truck.
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The price was pretty good for the quantity and quality, Also support answered quickly and easily altered my order request! There's no hassle here.
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You all made it so easy to make sure I got the right color and everything I needed. thank you.
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Good so far. Will need to receive product and apply to see if it is color correct and blends well with rest of the car.
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TouchUpDirect is rated 4.6 based on 13,871 reviews