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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
James, The replacement paint is better than the first one, but still darker than original paint on car. I will use it sparingly and purchase oem paint from Toyota. I will not recommend Touchup company and will not order from you in the future. Don Trammel
Helpful Report
So far so good.. very easy and prices!
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The pricing and instructions are right on point. I ordered a full kit and the primer pen was not starting. I had sent a message to this effect and had a replacement on the way, no questions asked, within a couple of hours. Everything in the first order as well as the replacement was packaged very well. If I need this type of product in the future this is where I'm coming! Great job! The shipping time was longer by my choice.
Helpful Report
Horrible product. Do not use spray cans. You are better off going to someone with the right equipment. I prepped the surface as instructed. The primer went on just fine. That is where I should have ended. Then came the color coat. The sprayer barely allowed any paint to come out. It started coming out in splotches. I could not clear the sprayer, so I had to pull the sprayer off the paint color and use the nozzle from the primer can. Because it was so blotchy, I had to do 5 coats. After the clearcoat, it is as rough as sandpaper. The color is not smooth at all. It looks even worse from a distance. Luckily it is along the top edge of the outer part of my truck bed. I am going to just put bed liner on the area that was painted. A total mess.
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seemed to be easy to find paint codes and order products
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First off the color you sent me was wrong! And then you tried to blame it on me wondering if I gave you the wrong paint code. Also saying the colors you have on line don’t match the color codes🤷‍♂️ But you did send (Hopefully) the right color. (Thanks) Also I was told I would receive it on Friday the 25th. Guess what? That didn’t happen. So now my project sets and waits. I’m a little disappointed ☹️
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Fast and easy to order from
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New site found while surfing the web.
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It's quick and reliable
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Just hope the color matches the car
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Easy to maneuver around the site to find what I was look for
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I had a very old Jeep from 1997 and the paint was perfectly color matched and went on well. Would recommend
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(Jeep) -
Ordering was easy. Had car type, year and color on file. Looking forward to seeing results.
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The ordering was easy. Let’s wait to see the product match!!!
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Easy to navigate website, easy to find and match color needed and great check out options.
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Haven't seen the product delivered yet.
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I ordered a paint kit not realizing TouchUpDirectwas not a Canadian business. I cancelled the order within an hour. The cancellation was handled in a professional manner. Excellent public relations...
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customer service is great, still waiting for correct paint to arrive, they were in contact with me to be sure I got the correct color for my vehicle
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Excellent! Just what I needed to effect the repair.
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(Jeep) -
Mary was polite, professional and responsive. Unfortunately my product still hasn’t arrived so I can’t comment on that
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TouchUpDirect is rated 4.6 based on 13,871 reviews