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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Thank you so much for sending me basic colors, primers and clear coats. That's enough for my kia rio! Colors perfect matching my car. I'm appreciate for everything! James, thank you for understanding and helping me to solve my problem.
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Promotion code didn't take during checked out, I emailed and was refunded the difference within a day.
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Was hard to apply was a little runny outside of that seem to work well
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(Jeep) -
You offer free shipping, but don't say that there will be no tracking information and it will take two weeks? If I had known that I would not have ordered from you.
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Very easy ordering.
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TouchUpDirect is my new best friend! I was faced with a very small window of time to get my touch up paint for an appointment with my car dealership. Things were really busy and the dealership gave me an appointment at the last minute. I was hoping that my touch-up paint would arrive in time, and sent a note to customer service. They were wonderful!!! My perfect paint arrived in time and I am so grateful!
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Thanks for making my mgb look great! 👍🏼
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Customer service was excellent. My product wasn’t delivered and I was reimbursed. I do have a feeling it was the postal service who didn’t deliver it, no fault of the company’s.
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Ordered Toyota Beige 489 color was way to light not even close. I was hoping it would darken after the clear coat was added but no. Now I will have to redo my job and try another paint company. Gary
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La atenciĂłn al cliente es excepcional
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I needed a different color. They let me keep the old one, & are sending the new color free of charge. Awesome! Thank you!
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We had a small problem but they quickly and nicely addressed the issue. This was my 3rd purchase from them.
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Site a bit tricky to navigate for checkout. But overall a good exoerience.
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Amazing and responsive customer service - giving 4 instead of 5 stars due to paint layering on with tiny spots when sprayed. The vendor did offer to send a new can of paint which was really nice of them.
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Great products, excellent ordering system, clear precise instructions and above all outstanding customer support.
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Excellent, will purchase again.
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Thank you James for understanding and helping me to figure out my issues. Color is perfect!
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Just ordered and the process was quick and easy. Now I will see how long it takes to arrive.
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Great stuff, good instructions, will shop again.
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like the fact that i got CONFRIM email that my order was processed and a email saying it shipped with a tracking number.
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TouchUpDirect is rated 4.6 based on 13,871 reviews