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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“not received order yet”
Helpful Report
“Much lighter color then the original.”
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“Foolish company. Your item has not even arrived yet. How can I review it”
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“So far so good.”
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“I bought two colors for my cars. The package arrived and the post office had smashed the bottles. Contacted Touch Up and they immediately sent replacements at not charge. Great product, great service. Thank you!”
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“Have not received product.”
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“Paint was spot on, would definitely recommend for a small quick job.”
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“shipping two days late.”
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“Haven’t even received my order yet!! Not sure why!!????”
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“Have not received my order yet”
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“The paint color was a perfect match.”
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“Package arrived today”
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“Ordering the product was easy, as of this date, haven't received the product”
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“Looks professional”
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“Nice match to original colour touch ups are hardly noticeable”
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“Ordered my touch up last week and still don’t have it”
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“I have not received the product or any updates. Can you update me please”
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“The color seems to match well but the clear coat is nowhere near gloss enough. Left my Mercedes Benz with a flat sheen that comes nowhere near matching the final process from the factory. My expectation was NOT that it would match perfectly but it should at least be somewhat glossy. Now I am looking for a clear coat from another source.”
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“The clear coat is very runny and hard to control on vertical surfaces.”
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“My order shipped late and I haven't received the paint yet. Not a great first impression when shipping takes 10 days.”
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TouchUpDirect is rated 4.6 based on 13,871 reviews