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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“Good color match for small chips.”
Helpful Report
“Great site, easy order process... will use again”
Helpful Report
“Horrible, I haven’t even received the product yet! And I paid extra for faster shipping. Not sure what’s going or if I’ll ever get my package. Disappointed”
Helpful Report
Hello, Thank you for providing feedback. We processed and shipped your order the very next day after it was placed. I checked the tracking, and it appears to be held up with FedEx for some reason. I'm opening a ticket with our support team to figure out what is happening with your order. I'm very sorry for the delay - we'll send a replacement if need be. - Lonnie T.​
“Still waiting on my touch up paint. snail mail.”
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“Think the price is foolish for a nail polish size bottle.”
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“Takes to long and price is no bargain.”
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“Easy to apply. But practice a couple of times before using. it’s a small amount but it goes a long way”
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“Seems to be good product and great customer service.”
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“It’s been a week and no paint yet. Still waiting for delivery. Delivery is not free and not very timely.”
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“I have never received my order. Is this a scam??”
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Hello, Your order is still on it's way to you. Shipments to the east coast usually take about five business days. ​You should have received an email with tracking information. If you are unable to locate the tracking number, please reach out to our support team by emailing Help@touchupdirect.com. Thank you,
“I have ordered before and the spray can worked great, but I have not received me touch up paint yet”
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“HAVE USED IT AS YET”
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“Great product”
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“The color match was right on !”
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“The colors I received are an exact match for my Bike. Came in on time.”
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“good product, fast delivery”
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“Good product match 100% the color in my car.”
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“Once the juice gets flowing it works great! BMW X3 M40 road chip. Black Sapphire.”
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“Perfect match. Pen works great for small scratches and little gouges.”
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“Your sales person was outstanding! I previously had an impossible time finding a touch up color since I did not have all the correct / necessary information -(from other companies) You guys were helpful, and I received my order promptly. You'll be hearing form me again!”
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TouchUpDirect is rated 4.6 based on 13,871 reviews