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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Easy site navigation. Quick shipment.
Helpful Report
this website said there was FREE Shipping in Canada and then I was charged $13.54 Canadian for shipping. I am not impressed at all and will not be ordering from you again. I have just ordered and have not received the item yet so can not answer the following questions. My order # is: 57386800.
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Izza was great help and very understanding.
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Ease in navigating web site
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Color match great thank you
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Best paint available
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Quick and easy ordering!
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Great contact. Now the all important turnaround time clinch the deal !
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Ian was very helpful in providing a status on the shipping of my paint items. I purchased from TouchUpDirect in the past and the quality of the paint match was great!
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So far its been very good experience.
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Easy, short & precise.
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Excellent service
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User friendly stress free
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Very easy do deal with
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I appreciate the quick response to my question and positive action taken from Ian.
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Website easy to use. Price good.
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I had previously purchased an 11oz can of Honda Granada Black Metallic from Express Paint, but for about the same price, I thought I'd try TouchUpDirect's 12oz can. It took a full 2 weeks to arrive, and I started using it without really inspecting it too closely, and then I was surprised when it ran out in seemingly half the time of the Express Paint can. That's when I noticed the can was only 6 oz! I contacted customer service and they tried to blame it on a labeling error. Supposedly they receive already filled base cans and then add extra content to achieve the right color and volume. It sounds like a plausible excuse, but why not add a sticker or something on the can or a note on the invoice that explains the discrepancy? And why did the 11oz can from Express Paint last SO much longer than TouchUpDirect's? Customer service couldn't answer those questions and just blew me off. Do yourself a favor and get your touch up paint from somewhere else!
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very easy to find the color and supplies I was looking for
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Both the online shopping experience and the products are great. For those of us trying to extend the lives and appearance of older vehicles this company is indispensable.
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Excellent service, great products and very reliable.
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TouchUpDirect is rated 4.6 based on 13,871 reviews