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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Although I could not provide all the info needed the customer care team did all they could to assist. In the end I could not find the exact match. I appreciate the time and effort and honest communication. I’ll buy for my other cars and thankful for the experience
Helpful Report
So far so good
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User friendly site, haven’t received my order yet, keep you posted.
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Had a question about my order and they were very quick to respond back
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will submit an opinion after i receive my paint. thanks, wayne
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Easy to navigate the website
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Great job took care of my problem
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Overall I am happy with this product, however I have one big concern with what I received. The kit I received was for my white Tesla 3 which I followed per instructions. When I finish following instructions I had a grayish tint over the entire area I worked on. What is causing this? Countless hours wet sanding the gray tint, I decided to do some tests. Using bright white coated sample chips, I followed instructions on number of coats except using primer one one sample and not on the others. The chips I sprayed without the gray primer looked very nice, but the chip with the gray primer could not be covered..even with double the recommended white applications! With white finish, I encourage you to supply a white primer.
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Great service - shipped same day!
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The tip of the color pen applicator remained hard with the paint making it a little difficult to evenly spread out the color.
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Very easy to navigate the website and I actually spoke to someone and they were very polite and knowledgeable.
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FInding what I wanted was easy as was ordering it. The communication after ordering was good too.
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Refund granted quickly. thanks
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website easy to use. good description of how to identify paint needed
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Website clear and simple. Easy ordering process.
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2012 Odyssey, Kelly Blue Book = $9,500 1” X 4” dent with paint scraped. Body shop estimate $1,300. Insurance deductible = $250. Touch Up Direct kit $44.95 + Walmart dent puller $9.95 = $54.90. Savings =$195.10. Not filing an insurance claim = Priceless As a former tech writer, I have high praise for your step-by-step directions that came with the kit.
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Easy to work with.
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thanks for helping me to get right paint color
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Very helpful customer service, quick responce and very friendly.
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Paint was a perfect match and shipped out very quickly! The actual time in transit was very slow but it was going cross-country so somewhat expected. Will use them again for future needs
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TouchUpDirect is rated 4.6 based on 13,871 reviews