TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site is well organized and intuitive. You have an offering for any automotive finish situation I can imagine. You were not the least expensive option, but by far the easiest one to navigate.”

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Posted 5 years ago

“The buying process was very easy and most importantly my color was available. I can't wait to receive my paint.”

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Posted 5 years ago

“Easy site to navigate”

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Posted 5 years ago

“Website was vary easy to navigate so far so good we will see how shipping goes”

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Posted 5 years ago

“nothing at this time”

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Posted 5 years ago

“The website was easy to understand and make a purchase. Thanks.”

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Posted 5 years ago

“The woman that helped me with the return was amazing and very nice! I will definitely be back simply because of the ease of return and customer service.”

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(Jeep) - Posted 5 years ago

“product was easy to use even for someone like me that has never done this kind or repair.”

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Posted 5 years ago

“Easy to use web site, offer good help to non-painter like me, delivered in short time and matched perfectly, thank you”

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Posted 5 years ago

“Website was very easy to use”

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Posted 5 years ago

“10 percent discount after I was sitting on the fence”

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Posted 5 years ago

“Very easy to use to get the exact color you need, at a very fair price.”

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Posted 5 years ago

“I have not received the paint YET,! But in ordering, it has been a pleasant experience,”

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Posted 5 years ago

“All of my concerns were addressed promptly . Amazing customer service!”

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Posted 5 years ago

“Spilled mine by accident sending a replacement no charge. That is standing by a product.”

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Posted 5 years ago

“The color was a perfect match. I will recommend you to anyone who asks.”

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(Jeep) - Posted 5 years ago

“Pen, small brush. Perfect match to my 1994 Corvette original paint. This was 2nd order as i live in a hot climate and first order dried out between use. I suggest storing in refigerator. Practice paper and full instructions really helps for a perfect job. All my buddys are ordering. Thanks.”

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Posted 5 years ago

“Perfect match on my RAM 2500 door sill repair. Was concerned but it looks like it did when it was new again. Shipment took a bit longer time due to CV-19 but it is understandable. good communication will keep these guys hand in case i every need them again.”

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Posted 5 years ago

“Very easy to find what we needed. Color match was great.”

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Posted 5 years ago

“Great product. Easy to use and very satisfied with the results”

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(Jeep) - Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews