TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, response is quick and extremely helpful staff. Great paint too!”

Helpful Report

Posted 5 years ago

“awesome service”

Helpful Report

Posted 5 years ago

“Very nice doing business with a company that treats their customers the way that Touchupdirect does. James at Touchupdirect was fantastic!”

Helpful Report

Posted 5 years ago

“website was very easy to use”

Helpful Report

Posted 5 years ago

“Amazing customer service”

Helpful Report

Posted 5 years ago

“Great ordering experience and fast shipping.”

Helpful Report

Posted 5 years ago

“The suite was very easy to use and described what type of paint was needed for different levels of scratches and where on the vehicle you would find the manufacture color code.”

Helpful Report

Posted 5 years ago

“Easy to order and nice website. Now just need to wait for shipment Thank you.”

Helpful Report

Posted 5 years ago

“Easy to use website really appreciate all the follow ups thank you.”

Helpful Report

Posted 5 years ago

“Good transaction. Everything went well. Thank You”

Helpful Report

Posted 5 years ago

“Customer service was great they answered questions and gave explanation so that I did not miss understand them.”

Helpful Report

Posted 5 years ago

“the customer servive was great”

Helpful Report

Posted 5 years ago

“Great products and great predelivery communications.”

Helpful Report

Posted 5 years ago

“Delighted to find touch up pens in Candy Persimmon Red for my 1995 Kawasaki ZX1100 Gpz. What a convenience to be able to touch up my 25 year old bike without the hassle of chasing down paint and necessary equipment.”

Helpful Report

Posted 5 years ago

“Easy to navigate the website and order the correct product. Thank-you.”

Helpful Report

Posted 5 years ago

“Service excellent selecting proper color. Looking forward to using it when it arrives”

Helpful Report

Posted 5 years ago

“I'm very impressed by the unsolicited support I've received. The videos and tips that I've been emailed or found on your website have been real confidence builders! I have yet to apply the product, but the information that you've provided has been gratefully received and has helped me to expect an acceptable repair.”

Helpful Report

Posted 5 years ago

“Great customer support”

Helpful Report

Posted 5 years ago

“product worked fine long turnaround from order to delivery”

Helpful Report

Posted 5 years ago

“Prompt and communication is great!”

Helpful Report

Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews