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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
So easy to navigate the site. Perfect products!
Helpful Report
I have a 2006 Volvo S60. In Florida for years.lots of clear coat bubbles and flakes so Clorox is also faded. Never did major touch up before. Your product is easy to use nozzle doesn't clog and pain match is excellent. Highly recommended got the product fast as well. Did so good that I ordered more. I am going to attempt the full hood next!
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Quick and easy
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Your sales associate Sam was incredibly helpful and super-nice. She follow-up my initial query via email and phone, took my order, and made sure it went out very promptly. I had my touchup paint within 2 days. Great sales support and follow-through. Grateful.
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A little slow on fulfilling the order 4 days later not shipped yet. It looks like it will be 10 days for delivery, I hope. David
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Quick and easy checkout. I found the exact color I needed and a variety of options to apply it.
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It has been 6 days and my order has not even shipped.
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Could not use discount code that was texted to me
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so far so good,,,now just wait to see how long it takes to get here
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User friendly website
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We received an acknowledgement and status of our order immediately. Thank you!
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Great service.
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My order arrived damaged by the USPS. I sent an email explaining that everything in the padded shipping envelope had been crushed. Sam replied and stated a replacement would be sent out immediately. It arrived in record time and in good shape. I haven't had a chance to apply the product yet but I'm very pleased with the customer service and I feel sure I will be pleased with the touch-up paint and clear coat. Thanks TouchUpDirect!
Helpful Report
I had a slight problem with the spray top spitting globs of paint on the last coat. I took a paper towel and padded the gobs and waited for it to dry. I then went to another can of same color and it started spitting too. I kept spraying onto a piece of cardboard until it stopped spitting. used the last of the can to finish job. I was surprised that the blobs didn't show through. Clear coated 5 coats. Had a couple of small runs, but will take care of that with a razor blade. Still have to wet sand , but looks better than I expected. Had written to Mary Jean about the problem and she followed up with me. She was TERRIFIC ! I have a suggestion for shipping during very hot weather to places like Arizona, maybe cover the cans with a small piece of insulation. When I received the cans, it was near 100 degrees and when I opened them they were really very warm to hold.
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Shopping was almost too easy. Just enter your car's model year and up pops the colors for the make, model and year. No fuse.
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so far so good ,I will post after my touch up paint gets here!!!
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Took me awhile to realize needed the primer coat..I am sure anyone like who hasn’t used a touch up paint in years, may have had the same problem. Otherwise, I had no problems.
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Easy website experience in ordering the paint color for my Mazda 6.
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Good job!
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The paint didnt match. I wasn't happy at all with the finish. I followed the directions and it came out horrible. I was so disappointed
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TouchUpDirect is rated 4.6 based on 13,871 reviews