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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Ordering was very easy. I can’t wait for the paint to arrive!
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Easy ordering
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Easy to get what you need
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Just waiting for the product to fix some 'self inflicted' scratches.
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Communication is the key to success
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Shipped 40+ yr obscure old paint color within 3 days and free shipping was a bonus.
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Good website... it made it easy to figure out what I needed to order...
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I chose TouchUpDirect because they offer a paid upgrade that is supposed to get the product to the customer in 2-5 days. All they've managed to do in that time (and much more) is print a shipping label, but they seem to have all but declared victory. I get very slow, confused responses from them via email, which don't even admit there is a problem, and cannot reach a person there by phone - which is now their POLICY for incomplete orders. Shop elsewhere!
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I am giving their Customer Service 5 stars however, the touch up paint didn’t work for me as advertised and a prompt refund was issued. Thank you.
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Excellent and easy web site. All options are explained clearly and communication with customer is outstanding. Thank you
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Do not give your money to this company! I paid $33.95 for a can of spray paint. I was given a USPS tracking number. When I tried to track it, the package didn’t exist. Then they said they would send a replacement via FedEx. That tracking number was also to a package that is “not in the system”. I spent $33.95 for absolutely nothing.
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Shopping was simple and convenient.
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These folks make it so easy to get the right color for the right car. Thanks "TouchUpDirect" for all the hard work you do for your customers. Now I just hope my touch up skills are up to the task...
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Your website was very user friendly as well as checking out.
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Haven’t received product yet. Time will tell. Ordering process seemed very thorough.
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The customer service representative was very helpful and solved my problem. He was patient and friendly.
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The first batch for the car was not good the color did not match. The second batch was a little better but did NOt match the car color. I guess u do NOT have my car color. Regards. Stan Paplauskas
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Price is high.
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Yes thank you
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Easy to navigate through the website. I have a 2003 Chevy and wasn’t sure if I could still find touch up paint. Sure enough they had it! Prices are better here than if you went through a car dealer. Can’t wait to get it and be able to use it. Will definitely use Touch Up Direct again if we need paint for our other cars.
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TouchUpDirect is rated 4.6 based on 13,871 reviews