TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was straightforward and the agents were helpful.”

Helpful Report

Posted 5 years ago

“I greatly appreciated the rapid response time to several questions I had regarding the tour, especially since they were asked over the Christmas holiday period. There is a great deal of information to absorb about this trip; in my opinion certain bits of information could better be consolidated into one area to make it easier to follow along all of the details, but my questions were answered promptly. Very impressed with the helpful, speedy replies!”

Helpful Report

Posted 5 years ago

“No problems booking. Very easy payment process. Would reccomend to a friend.”

Helpful Report

Posted 5 years ago

“TourRadar was very responsive to our request and provided amenable solutions to any issues.”

Helpful Report

Posted 5 years ago

“quick response and handling of tour request”

Helpful Report

Posted 5 years ago

“Booking on line was easy, everything was explained clearly, once we decided which trip we wanted, the booking took less than 10 minutes. We made a deposit and we had our confirmation within a minute. Great job.”

Helpful Report

Posted 5 years ago

“Very quick response and accurate/helpful information!! Excellent!”

Helpful Report

Posted 5 years ago

“I found that booking over the internet to be very easy.”

Helpful Report

Posted 5 years ago

“We were two couples looking to book separately. Your representative was patient and professional. We were very satisfied.”

Helpful Report

Posted 5 years ago

“This is a trip I have always wanted to do, the itinerary is perfect for my time in London....hoping the tour will be everything I am imagining.....so looking forward to it.. Thanks”

Helpful Report

Posted 5 years ago

“Friendliest people I have ever encountered. I have more questions but it's New Years Eve. I will have to wait till Thursday to call back. Expect excellent service, no joke. Can't wait to speak with them again. I've never felt so comfortable about booking a trip. Bad experiences in the past. This company has gone beyond any other company.”

Helpful Report

Posted 5 years ago

Hello Patricia, This is wonderful that you are enjoying the experience of booking through TourRadar! Here at TourRadar we pride ourselves on being accessible 24/7 by phone and livechat, even on public holidays, and are so happy to hear that you were able to reach our dedicated team for support. Thank you for choosing to book through TourRadar, and we look forward to sending you on a trip of a lifetime! Kind Regards The TourRadar Team

Posted 5 years ago

“Found the website easy to navigate and booking process straightforward. Considering I booked at a weekend and booking was forwarded to the tour operator, a confirmation email was received much sooner than expected.”

Helpful Report

Posted 5 years ago

“I'm impressed with their service. They are quick to reply to my queries. Their website is user-friendly. I've used them once and am using them again.”

Helpful Report

Posted 5 years ago

“This is our first experience booking with TourRadar. We have done a few tours in the past with other companies. Researching our trip was extremely easy. The information provided was thorough & helpful. We read many of the recent reviews which included both positive and negative feedback. Our booking was very easy & confirmation was within 2 days. We are excited for our upcoming tour. Thanks TourRadar!”

Helpful Report

Posted 5 years ago

“Amazing team working 24/7!!”

Helpful Report

Posted 5 years ago

“This website makes it easy to search exactly what you're looking for. Also, the 24h hotline made it easy to answer all my quick questions. I will definitely be booking through Tourradar again!”

Helpful Report

Posted 5 years ago

“Superb prices and super easy booking process”

Helpful Report

Posted 5 years ago

“Very easy to view all the tours. Staff in the phone are very friendly and helpful.”

Helpful Report

Posted 5 years ago

“I just booked my third trip within a year with TourRadar and I have found them to be very easy to contact, fast response time and very good service with any issues I had. They offer the best prices as well. I'm very satisfied.”

Helpful Report

Posted 5 years ago

“My online questions were answered quickly and I got a personal call to firm up details. We were also offered some extra services that will make our trip run smoothly. The process was really easy despite wanting to go to a tricky destination.”

Helpful Report

Posted 5 years ago

Hi Heather, Thank you for taking the time to write us a review! TourRadar is the single largest online source for booking multi-day tours, and our 2,500+ tour operators collectively run tours to nearly any region on the world that you can think of. We can't wait for you to experience this beautiful destination and remain available to assist you 24/7! Kind regards, The TourRadar Team

Posted 5 years ago

TourRadar is rated 4.5 based on 6,749 reviews