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TourRadar Reviews

4.5 Rating 6,862 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,862 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Answered all questions to my satisfaction. Very personable.
Helpful Report
Posted 7 years ago
This is my second booking with TourRadar and I have had a smooth booking experience both times. The communication is excellent and payment has gone smoothly and timely. The website is very useful in its design as all relevant information is stored for easy access. My experience is that the staff will always try to meet your requests and requirements.
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Posted 7 years ago
Very good and patient responses from agents at Tourradar, especially with my problems accessing the tour-suitability-form. Using the link provided did not work ('certificate error' and 'site not secure' messages were displayed) but I was able to access the form using a different computer.
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Posted 7 years ago
Easy to book and got a promotional discount
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Posted 7 years ago
The booking was very easy to make and a great range of tours available.
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Posted 7 years ago
Fit the length and places I wanted
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Posted 7 years ago
You gave me exactly what I was looking for in the short time available to me
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Posted 7 years ago
I have never heard of TourRadar before until I Googled India tours. The information provided was surprisingly very clear and the website easy to follow. There were so many great trips to suit every budget and covering not only India but many countries too. I wasn't sure of which trip to select so I rang the contact provided and spoke to Fin. He patiently listened to all my questions and requests and was able to assist me in matching the correct tour for my requirement. He got back to me quite promptly with things he needed to investigate further and also helped me secure my trip. I cannot thank him enough for removing any doubts and the care shown plus service given was exemplary.
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Posted 7 years ago
Good, helpful and friendly! As always :)
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Posted 7 years ago
From my initial enquiry the customer service was fantastic. Every question I had was answered and Brian, my advisor was knowledgeable and very helpful.
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Posted 7 years ago
The staff and in particular Nadine dealt with my inquiry in a very professional and competent way, thank you to all the staff at TourRadar, it was a pleasure dealing with you. Kind regards: Dieter Kuntz
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Posted 7 years ago
Hi to all the fab team members at tourrada Thank you so much for your prompt reply to all of my enquires & helped sorting out with my booking issue Every one I contacted provide outstanding customer service. Well done team, keep up the brilliant work Thank you! Lena
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Posted 7 years ago
Hi Lena, Thanks so much for your kind words! It's always nice to hear our Travel Experts' commitment to you, our customer is making your booking experience a hassle-free one. We hope you have a spectacular time on your tour and look forward to hearing all about your adventures! Happy Travels The TourRadar Team
Posted 7 years ago
I like tour radar as the service was very fast, very efficient and the travel credits have been applied immediately, not like in other businesses when you are told that you have credit...and you forget about it.
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Posted 7 years ago
Excellent Customer Service! Wonderful agents that are pleasant and knowledgeable.
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Posted 7 years ago
Website was easy to use. The response time for questions was very good. All of our questions were answered and we are excited to go on our river cruise in July
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Posted 7 years ago
The website was easy to navigate
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Posted 7 years ago
I was able to book the tour I wanted. Confirmation duly arrived, and I am looking forward to my holiday in July.
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Posted 7 years ago
Everything was easy to do. I am very excited about this. I would just like to Know how much extra a single accomodation would be please. Thank you.
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Posted 7 years ago
Hello Susara, We're glad to hear you booked your trip with ease! We've already sent you a quote for your single supplement. Simply let us know if you'd like it to be added to your booking and we'll be happy to arrange it for you! Happy Travels, The TourRadar Team
Posted 7 years ago
Plenty of choice on my dates and once chosen the booking was dealt with efficiently
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Posted 7 years ago
Very easy to use and responsive
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Posted 7 years ago
TourRadar is rated 4.5 based on 6,862 reviews