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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Good web chat. Clarity on tour itinery and cost. Fast responsenough to confirm booking.
Helpful Report
Posted 9 years ago
They were very efficient and quick to respond to my queries and kept their promise of a discount on our group bookings. They were helpful in everyday and responded within twenty four hours during the holiday season. Even the online chat was very efficient. Kelly from Australia was readily available to help. Thanks to all at TourRadar.
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Posted 9 years ago
Very helpful
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Posted 9 years ago
Responses were quick and informative. Apologies in place when errors were made, but resolution focused. Medium used on the site was simple and straight forward, very effective.
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Posted 9 years ago
Your website work very well and the online and phone help was great.
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Posted 9 years ago
We booked during a holiday weekend and were not going to get final confirmation for at least 48hrs. TourRadar kept us informed several times via email to insure we knew what was happening
Helpful Report
Posted 9 years ago
Good support
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Posted 9 years ago
Easy booking, good and quick communication/response, extra savings.
Helpful Report
Posted 9 years ago
You're fast and kind.
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Posted 9 years ago
I'm just getting strarted in the process but so far so good!
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Posted 9 years ago
Good service, easy online booking, the chat line is good if you require information. Very nice cheerful polite people. Looking forward to our trip in 2017
Helpful Report
Posted 9 years ago
Very friendly staff.
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Posted 9 years ago
I was having a problem making a payment for a tour booking. I was given excellent service from Anna at Tour Radar and was able to make the payment successfully through her. I was very grateful as the tour only had limited availability and I was worried I would miss out due to my issues being on a Saturday and the bank harder to deal with.
Helpful Report
Posted 9 years ago
They assisted us all the way with our tour booking, at all times (24/7) and even helped us patiently with last minute changes. Very friendly on the phone as well!
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Posted 9 years ago
Easy booking system. Helpful people on the customer service
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Posted 9 years ago
It was very easy booking with TourRadar. Stress- free and highly recommended :)
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Posted 9 years ago
The Gals at TourRadar were so patient and extremely helpful. They answered all of my questions promptly, even though it was the weekend. Great customer service and support
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Posted 9 years ago
Tourradar replied to all my questions and problems very quickly, nicely and efficiently!
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Posted 9 years ago
Answered all my questions promptly.
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Posted 9 years ago
direct personal contact after booking to clarify details of the trip
Helpful Report
Posted 9 years ago
TourRadar is rated 4.5 based on 6,863 reviews