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TourRadar Reviews

4.5 Rating 6,827 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,827 reviews
Customer Service
Communication Channels
Email, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Very helpful with answering all of your questions and working with you throughout the booking process
Helpful Report
Posted 9 years ago
Making the booking was extremely quick and simple. The communication with employees of Encounters Travel was established as booking was confirmed, and their additional intention to ensure that all my needs were met.
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Posted 9 years ago
You were prompt, answered all my questions and went above and beyond helping me get my tour lined up. Kudos to Tour Radar!
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Posted 9 years ago
So far so good. The booking process has been so easy. Very quick response on emails, and they do phone to explain and follow up. Awesome! Now for the tour!
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Posted 9 years ago
Very competitive, easy to deal with
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Posted 9 years ago
Better price than booking direct. Fast confirmation of booking. Questions answered quickly.
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Posted 9 years ago
They were great at responding to my many questions, much better than the actual tour provider!
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Posted 9 years ago
Quick, concise responses. Super easy booking. I've looking forward to our trip as well as booking more tours through TourRadar.
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Posted 9 years ago
Able to answer my questions promptly, even over the Christmas-New Year period.
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Posted 9 years ago
Clear, efficient, friendly communication.
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Posted 9 years ago
they answer back within two days via the portal. Not so much via email (support@tourradar.com), I had to call instead because I was charged on the wrong credit card. But they made it easy to do the charge on the other card and then the refund. Everything else is great! People are very friendly.
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Posted 9 years ago
I like everything about Tour Radar: On your web site showing clearly which travel company one is booking with and the reduction that you offer ( most of the time ) off their price. Also your website shows how many people are booked for a specific trip on a specific date. In my case - with Intrepid - their site does not allow this. Really important to see whether the tour might be booking up. All services are fine by your staff are fine. I started off with a phone call but came to appreciate the follow up by e-mail and the possibility to view each conversation in chronological order, great overview. All very clear once I got used to your system. Thanks
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Posted 9 years ago
Easy process and a lot of choices. Got back almost instantly. Very good communication
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Posted 9 years ago
While we haven't been on our tour yet the booking process has been very good. Fast response to queries both over the phone and on the chat line on the website. Payment process easy and the price of the tour was cheaper with TourRadar than going through the actual tour provider. All staff have been very helpful and polite. I'd happily book through TourRadar again.
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Posted 9 years ago
prompt response, easy access, user friendly, comprehensive information, free services
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Posted 9 years ago
Good web chat. Clarity on tour itinery and cost. Fast responsenough to confirm booking.
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Posted 9 years ago
They were very efficient and quick to respond to my queries and kept their promise of a discount on our group bookings. They were helpful in everyday and responded within twenty four hours during the holiday season. Even the online chat was very efficient. Kelly from Australia was readily available to help. Thanks to all at TourRadar.
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Posted 9 years ago
Very helpful
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Posted 9 years ago
Responses were quick and informative. Apologies in place when errors were made, but resolution focused. Medium used on the site was simple and straight forward, very effective.
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Posted 9 years ago
Your website work very well and the online and phone help was great.
Helpful Report
Posted 9 years ago
TourRadar is rated 4.5 based on 6,827 reviews